Social Security Offices in Billings, Montana

Social Security Offices in Billings, Montana

There are 1 social security offices located in Billings. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Billings

Social Security Office Address

This office is located at 2900 4th Ave N, room 100, Billings, MT - 59101

Social Security Office Pictures

Social Security Office Phone Number

(866) 895-1795

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 12pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 10am and least crowded at 12pm


Open from 9am to 4pm. Most crowded at 10am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm




"Honestly, I can't believe the way they treat people. There must be zero checks and balances for their conversations and phone calls. Hate to 'bother' them asking them to do their jobs. It's like going to a restaurant and having your food thrown in your face, then the server asking 'well what do you want me to do?' Who do they answer to? Because it's definitely not the public, when they constantly hang up on people, belittle people and make others feel horrible about themselves. Then when they screw up they won't admit it, let alone do anything to remedy it for months on end."
Anita Gonzalez - January, 2020
"Fast service, extremely helpful and friendly. Way better than I expected!"
N A - August, 2019
"My husband went in to activate his SS. Several months ago, we couldn't get into his account online so this time he thought he would just do it in person. After a short wait, a woman looked at his account and told him he had to go online to activate it. She was very brusque and would offer no more help.\nWe went online and tried again but no luck. He was actually locked out for 24 hours!\nHe was supposed to have left for Great Falls hours ago to help his Mom so I told him to just go, we'd figure this out.\nThe next morning, he went to the Great Falls office and got everything taken care of within half an hour. SS activated AND help fixing his online account. They also sent for replacement cards for him. Along with everything thing else the day before, the holder for his cards fell out of his wallet! \nThis is how to give help, this is the service that we taxpayers pay for!\nWe are so unhappy with the Billings office or maybe it was just a problem with this particular woman.\nTHANK YOU GREAT FALLS MT OFFICE!"
barbara dixon - December, 2018
"I really like how helpful the staff is around there."
Velia Val Halbert - May, 2019
"Went into this office to turn in disability paperwork directly, as I had not been provided with an envelope (it came in the mail a week and a half later, after I had to have the paperwork turned in!!!!!) and the man who helped me told me he would send it off to the proper offices for processing. Come a month and a half later and my disability case manager tells me he had received NO paperwork for me, and I got a warning for being late and them having to send me paperwork again!!!!!\nNever trusting this office with anything again if they can't even handle so much as putting a packet of paper in an addressed envelope and sending it."
felismaula . - May, 2018

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.