"Have always gotten great service in the Columbia office."
Brent Cook - October, 2019
"Quicker services in 2019 than was in 2018."
Rondy Phelps - August, 2019
"The 2 security people get carried away with searches here. The first man does an administrative search and although I only came in with only my car keys and ID, he required me to take my glasses off (not sunglasses) and put them in this 'box' -- which is absurd. I need them to see with it. In addition, he spent a ridiculous amount of time talking to people and the next security person spent a ridiculous amount of time passing a wand over people, making the man in front of me -- a clean cut man -- turn around 3 times so he could slowly pass the wand over his entire body. It's ridiculous. Even in much larger cities with much more crime, they don't spend this much time or go over board, as they do here. I'm sure security at the airports or prisons don't spend this much time on searches as they do at this little social security office, in a small city as Columbia is. When I said they don't get this carried away in even the larger cities' social security office (where crime in the city is higher), the security man at the front desk told me I'm free to go to St. Louis' social security office if I want to. I think this is ridiculous. It's almost like they have nothing to do and want to extend their duties out farther and longer, just to keep busy -- while they're detaining people way too long. While I had no contraband or weapon on me, I just left and didn't even stay -- for the ridiculously long searches"
Erin Johnson - July, 2018
"My wife and I met with Keneya first thing this morning. We had questions regarding my Medicare coverage and my wife's upcoming job employment retirement. Leave not doubt, Keneya was well trained, extremely intelligent and understands the Social Security and Medicare processes. She was amazing. Much thanks to her!"
Farron Klemme - August, 2018
"Not only did they skip my number after waiting for about 45 mins they made me get a new one and wait an additional hour. I wish it was more like the DMV and divided based on need. I just needed a replacement card and the online services do not have access to Missouri accounts. I had to sit and listen to people argue with the lady at the window for insane amounts of time about their benefits. Benefit inquiries should be separated from the other service being they usually are more in-depth and take longer. I sat all damn day just for something that took less than five minutes. SMH not happy"
FaZe State - May, 2018
