There are 1 social security offices located in Jackson.
Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases.
This page provides information on how to get the Social Security information you need without risking your health,
along with office hours, location, phone number, pictures, driving instructions and reviews.
Selected Social Security Office in Jackson
Social Security Office Address
This office is located at 100 W Capitol Street, ste 225 mccoy fed bldg, Jackson, MS - 39269
Social Security Office Pictures
Social Security Office Phone Number
(866) 331-8135
Social Security Office Hours With Most/Least Crowded Times
As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed
"Went for court once already with hubby gotta go back again but everyone was very nice and professional! And thank the lord above he got it!"
Christy Purser - August, 2019
"I’m not going to say anything negative about the staff. Social Security however is a scam!!!! My sister was diagnosed with Triple Negative Breast Cancer & lived in Hell for 3 years before the Lord took her home. With no husband & no children she was totally hoping she could collect disability at 59. SSD never approved her case even though her personal doctors & her employer made written statements pleading her case. Metastatic Triple Negative Breast Cancer is a death sentence in itself & she had every side affect in the book due to the chemotherapy. Lost every finger nail & toe nail, lost her hair twice, many port collapses, skin infections, ulcers in her mouth & throat & looked like death but she never stopped trying to make it on what she could afford. \nThe government staff were not willing or able to help her though many in the waiting room were able to walk & talk with little to no pain. I will never forget our experience with SSD IN Mississippi as long as I live!! ???????? Everyone said, ‘hire an attorney’ but she didn’t have the energy or fight left. And we (her family) thought under the circumstances that she would surely qualify without any trouble, but the staff were strict & terribly unwavering & uncaring. My sister worked 40+ years paying SOCIAL SECURITY, Medicare etc. & never received a dime!!!! Where did her hard earned money go?????? The week she fell into unconsciousness a representative called & said she had been approved. She died two days later & we never heard another word!!!! Be aware young people & the old & disabled because SOCIAL SECURITY will steal & keep your money when you need it the most!!! ???????"
Libby Poche - May, 2019
"It’s been almost three months and I still haven’t received my SS CARD!!!! I’ve called and no one has answered!!!!"
Takeyah Holloway - January, 2020
"Nice building, very secure and up to date. Got in, was seated, and got prompt service. I highly recommend getting there early before the line forms. Have all of your necessary documents for a smoother process."
Mac West - March, 2019
"They move you through a lot better now than in the 90's"
Marilyn Potts - September, 2019
Navigating the Social Security Office during COVID-19
Today, applying for Social Security benefits or a card can usually be handled online or by phone, without
needing to make an appointment at your local Social Security office. We break down the answers to some of the
most frequently asked questions around navigating Social Security from home.
Which Social Security benefits am I eligible for?
Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal
benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of
factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
Funeral homes typically handle reporting of a death to the SSA.
However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online.
If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday.
You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
If your Social Security card is lost or stolen, you can get a replacement card free of charge.
Log into—or create an account on —
My Social Security,
and you can apply directly there. However, you will need to provide original documentation in order to create an account.
Our guide explains what you need to replace the card.
What should I do if I get a call from a potential Social Security scammer?
Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic.
These fraudsters might claim there is a problem with your Social Security account, benefits, or number.
They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the
Office of the Social Security Inspector General.
As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Read the summary above to see if you need to go in to the office. If you are looking to get answers
to questions but don’t need the office, check our FAQ.
You may need documents like your US passport, US birth certificate, Social Security card, divorce
decree or others.
See our checklist for full details depending on your situation.
