"Hours are horrible on wed. But on other days the service is cool and as with any government office, there will be a wait but its not to terribly long"
Yuri Hageshi - February, 2017
"They have a good security guard. I have been here a lot. I wish they had comfortable seating and seating at all the windows. I wish they would update the number they are calling on the screen and speak up. They don't speak up even though I pick hard of hearing on the kiosk. The security guard is defiantly on the ball. I give him 10â"
Susan Searcy - January, 2020
"I waited for an hour for my number to be called and I went to the bathroom to change my son's diaper by the time I got back they had already called my number and told me I had to get a new one. This resulted in me having to wait longer. Also the way they call out numbers is hard to hear and istead of saying like V 40 they say it like V four zero which makes it kinda hard to understand as well. Nobody talks like that so why do they say it like that!"
Stormy Beck - March, 2020
"After arriving here late , I checked in with the kiosk , there were about 30 people ahead of me . The folks were very good about keeping cases rolling , I was in and out Iâ€™m about an hour which was very good time indeed"
Derek Groves - December, 2019
"Okay, so I'm at the social security office on Three Rivers Rd. this morning, and of course I have my two youngest children with me (3yr old & 15mth old). We go in, take a number and have a seat. My baby was in a stroller next to me as we sat and my three year old was in my lap. We were waiting patiently, my toddler was VERY well behaved and sat in my lap quietly playing with the paper airplane I made him out of my ticket number. My baby was... Well, being a BABY! He was cooing and talking and yes occasionally letting out a playful scream. Of course I tried to keep him quiet by giving him my keys to play with and such, but he's a baby so how quiet can you really keep a baby? So, I noticed the security guard, R. Wheaton, watching me. I kept minding my business and tending to my children. Next thing I know he gets up and was staring at me continuously and starts walking towards me. He stands next to my baby and looks down at him and asks 'What's all this noise about?' I touch my baby, smile, and reply 'He's just being a baby.' He then says to me, 'You can't teach your kids how to act in public and keep them quiet?' I said, 'Are you serious?' He says 'Yes, I am.' So I said, 'Wow, you must not have children, do you?' He says 'Yes, actually I do and they know how to behave in public.' I said, 'Really, a 12mth old?' 'He said 'Yes, my daughter just turned 12mths in December and she knows how to be quite in public.' I said, 'Wow, you must run some serious boot camp with your children then.' Meanwhile, a nice lady was nearby and overheard everything and was taking up for me. He kept telling her 'She needed to mind her own business, that he was talking to me about my children!' So, I said to him 'What do you expect?' 'Of course other people are going to get involved when you're over here attacking a mother about her baby!' I should add, by this point he was standing behind me, between the other lady and I trying to intimidate us I guess...So then he tells the other woman to come outside, they talk for a minute and then he made her leave!!! I couldn't believe what had just happened! Here I was being verbally attacked by a 6ft plus man (If you wanna call him that) as he stood over me and my child as if he was prepared to 'discipline' my baby himself if he made another peep! Then he proceeded to run off the woman standing up for me! I guess he wanted to intimidate me and my children and he himself felt attacked when the nice lady was on my side about the situation! Needless to say, I asked him for the number to his supervisor and gave him a call and made a complaint. He'll be reviewing the video to investigate the security gaurds demeanor. I have never felt so humiliated and attacked in my life! I'm honestly in shock at what happened. What kind of security guard attacks a mother like that? Especially one that wasn't doing anything wrong! I mean, maybe I could understand if my three year old had been the one being loud or running around, but he was very well behaved and sat quietly in my lap the whole time, but to attack me because my baby was being to loud?!?!? Seriously? Sure if he had been screaming & crying, I would of taken him outside to calm him down, but that wasn't the situation at all. He was just being a baby!!!!!!"
marissa senn - January, 2019