"Fantastic service and really knowledgeable staff. One of my best experiences ever in a government facility. Thank you to Ms Lee the Hmong agent who helped me. She was simply wonderful, beautifully trained and well spoken. Really knew how to help me when I had no idea what to do. I thought I would be there for hours and had planned accordingly however I was in and out very quickly. Site was spotlessly clean and everyone was quiet and polite. Great experience."
Lotis Key - August, 2019
"The facilities and building are very nice!\nFor some reason there is an armed security guard on-site, which seems very unnecessary to me.\nThe magazines out for reading are anywhere between 5-11 years old, so bring your own material to busy yourself with while you're waiting.\nThe staff person I worked with was very proficient and professional and handled my request simply and quickly."
Daniel Picard - June, 2018
"I have read some bad reviews on this location, which made me leary to visit my 1st time. I will say.. I was impressed on how quickly the gentleman helped me after checking in, kudos! Now the wait to get back to see someone to change my banking info was about 1 hour. But regardless of that, both agents I dealt with were very nice knowledgeable people. On a side note... I had no idea I had filled out banking info when first applying for SSA over 3 years prior. That acct was closed over the course of waiting to see an administrative Judge. Wanted to visit the office to familiarize myself with location. Found out banking info can be changed online. So glad I actually went in, because now I know this site is friendly and helpful. Thank you for taking good care of me.\nHeidi"
Brent & Heidi Newton - October, 2019
"Excellent experience.\nI visited this office to apply for social security and medicare.\nMr. Yang did a great job walking me through all the forms and decisions that needed to be made.\n\nImpressed with how efficiently they moved people through the various steps depending on what services they were in need of."
Bill Hicks - December, 2019
"You can't get a social security card replacement here. You need to go to the card center office in Minneapolis on Chicago Avenue. When I get to the front desk at this Bloomington office they told me where I had to go. I'm disappointed that this wasn't clear to me from what I checked out on the SSA website earlier. But I have to compliment the staff at the Bloomington office that they made this clear right away."
John Walker - February, 2019
