"Very rude people who work here. I was helping a disabled person there and couldn't believe how they talk to disabled people working there. Very sad."
Nature Exploration - December, 2019
"A couple of the representatives there were unhelpful and rude! Went to appeal a decision and was told not to bother, as they would just tear it up anyway. I went to another Social Security Office, was told which documents I needed, appealed, and won. On the plus side, the security guard there is great, and the wait time isn’t bad."
Sandra H. - July, 2019
"The security guard is very polite and helpful. The other workers are incompetent and very rude. They are not people persons and should not work there. They act like they are extremely unhappy working there. They would rather not help the people who pay taxes that pay there checks. I believe if you work in a place that deals with people you should always have an a smile and be polite and helpful no matter the situation. They are unprofessional and do not belong behind the desks. Please hire professional and polite workers. You are driving away people who need help."
Belinda Sopko - April, 2019
"The woman who 'helped' us was the rudest person I've dealt with in a long time. Unable to answer any of my questions after giving me a bunch of incorrect information. Bay City office was much more helpful and the ladies I spoke with were polite."
Audra Hude - May, 2019
"Didnt really help me, or maybe I wanted more. All seats full as far as waiting, waited around 20 minutes, which I was told its usually jammed with people standingplus all seats taken. This was my first time here."
Nancy Griffith - July, 2019
