Social Security Offices in West Branch, Michigan

Social Security Offices in West Branch, Michigan

There are 1 social security offices located in West Branch. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in West Branch

Social Security Office Address

This office is located at 2938 Hansen Rd, West Branch, MI - 48661

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 2pm and least crowded at 10am


Open from 9am to 4pm. Most crowded at 11am and least crowded at 1pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 3pm


Open from 9am to 4pm. Most crowded at 12pm and least crowded at 10am


Open from 9am to 4pm. Most crowded at 4pm and least crowded at 12pm




"Very rude people who work here. I was helping a disabled person there and couldn't believe how they talk to disabled people working there. Very sad."
Nature Exploration - December, 2019
"A couple of the representatives there were unhelpful and rude! Went to appeal a decision and was told not to bother, as they would just tear it up anyway. I went to another Social Security Office, was told which documents I needed, appealed, and won. On the plus side, the security guard there is great, and the wait time isn’t bad."
Sandra H. - July, 2019
"The security guard is very polite and helpful. The other workers are incompetent and very rude. They are not people persons and should not work there. They act like they are extremely unhappy working there. They would rather not help the people who pay taxes that pay there checks. I believe if you work in a place that deals with people you should always have an a smile and be polite and helpful no matter the situation. They are unprofessional and do not belong behind the desks. Please hire professional and polite workers. You are driving away people who need help."
Belinda Sopko - April, 2019
"The woman who 'helped' us was the rudest person I've dealt with in a long time. Unable to answer any of my questions after giving me a bunch of incorrect information. Bay City office was much more helpful and the ladies I spoke with were polite."
Audra Hude - May, 2019
"Didnt really help me, or maybe I wanted more. All seats full as far as waiting, waited around 20 minutes, which I was told its usually jammed with people standingplus all seats taken. This was my first time here."
Nancy Griffith - July, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.