"I like the us social security office because the employees are very nice helpful with your needs and also I appreciate the good work they do. It is a great experience to have always."
Tracy Clements - November, 2019
Shine Caramia - April, 2018
"Absolutely Terrible service. NEVER WILL I EVER RETURN TO THAT THIS LOCATION! waited over 3hrs for a replacement card for my son. They call the numbers all out of order.. I had all type of documentation for my son. Birth certificate, medical, insurance, odenta card that they give in school etc... They refuse to give me a replacement card, stating i had to bring in a report card. How in the hell is a reportcard taken over the original Birth certificate?? Wish i could give the zero stars."
S H - February, 2019
"This place is open. I walked in and as you enter you have a Kiosk to enter the SS#, and the reason for the visit and it will print your appointment number. After I did that, I was called to the booth in about 35 min. \nThe lady was nice and said my name change is now processed in the system. I went to RMV but they said the name is not updated in the system yet. I wasted a whole day on this. But I have made some progress"
Joy Smiles - October, 2018
"I had very bad experiences here in this office. I applied SSN at the same day when I applied my TN Visa which caused big problem. \n\nI was told that I would receive my SSN in 2-3 weeks. At the 3rd week I still had not received SSN, so I went to check its status, waited around 30 minutes a Iady at the window served my case rejected my inquiry as I did not bring my case reference number regardless having my original document for SSN application.\n\nOne week later I went again to check my SSN status with my reference#. Another lady helped me even without my reference#. Unfortunately my SSN status was still In Processing...\n\nThird time another week later I went again, same lady who helped applying my SSN told me I had to stay in USA for 2-3 weeks as I went back Toronto every weekend and the border crossing or the re-entery USA record would reset my SSN application time. Based on her suggestion I stayed in Michigan for 3 weeks.\n\nThen the fourth time I went again but my case was still in processing...I wanted to re-apply my SSN application, but they rejected me request.\n\nAfter that I went there twice every week to check my SSN status. Two months later that was my 10th visit, the same lady served my application maybe realized something might be wrong, then she helped me re-apply my SSN, this time everything went through.\n\nMy lesson for those have TN Visas: DO NOT apply your SSN right after your TN application, it is better for you to apply it 10 days after you got your TN Visa. It takes time for your Employment Authorization Document (which is your TN visa) info to be transferred into the system. Before issuing the SSN to you, the system must have your EAD info in their system otherwise your application will not go through. Good luck!"
L Liu - August, 2018