Social Security Offices in Pontiac, Michigan

Social Security Offices in Pontiac, Michigan

There are 1 social security offices located in Pontiac. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Pontiac

Social Security Office Address

This office is located at 1280 Pontiac Rd, Pontiac, MI - 48340

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 12pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm




"Please if you, your love one, family, friends or anyone you may know who was receiving social security disability benefit payments, medicare in 2016 under Rep Payee OLHSA and transferred to GNICP in April 2016. That was terminated unbeknownst to the claimant. My only recommendation is that you please look further into this if you have been affected by a sudden onset of abrupt termination of benefits, medical insurance, patient care to include medication refills.\nHonestly, it would break my heart if you or anyone else was left with no alternative but to become homeless, starvation, loss of financial income to provide for your every day needs, loss of health insurance, unable to get you imperative medications filled.\n For something that should be resolved as of this day is a constant, emotional, battle to fight on behalf of our love one. All due to he was wrongfully terminated from his disability payments, medical insurance, prescription coverage for the past 3 yrs.\n\n This particular case mentioned should have never gone this far. But unfortunately when your given continuous false hope, false information, lies.\nHowever when you request a Manager they refuse to transfer your call to. It's no surprise that this Office is still not running smoothly and efficiently like their Mission states. The Supervisor will act like they're in charge, but , won't do anything. Except for prolong your retro check 'LONGER'!\n\nNo patient (mental health) should ever be left behind...nor have to become homeless! Breaks my heart finding out how our system has failed him along with possibly other's!"
Lorena Robinson - February, 2020
"Omg there was three thousand people in here and I almost got mowed over geesh"
Cari Castaneda ELSWICK - June, 2018
"I visited this office today and waited less than an hour and when I was called, the ladies who assisted me were professional, friendly and resolved my issue in about 15 minutes of conversation and documentation review.\nYes, it was crowded, as it is the day before NYE but service moved quickly.\nThank you very much."
Martin Molitz - December, 2019
"Actually wanted to give a negative star DO NOT - DO NOT use this office if you can avoid it !!! I waited 7 weeks for a confirmed scheduled call. No call was ever received. I had to call the main SS Office in Baltimore waited 85 minutes to speak to a rep. She tried to call Pontiac twice with NO ONE ANSWERING in Pontiac. Had to reschedule me to another office and am now waiting 11 weeks to make a life decision on retirement. Government work at it's finest. Nowhere else would such service be tolerated and paid for with our tax dollars!!!!! AWFUL, just AWFUL!!!!! My first encounter with Govt Bureaucracy is a nightmare!"
Bill Kurolvech - January, 2020
"Wait was over an hour and a half. "
Ashley Ogg - October, 2016

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.