"For anybody that works 8am - 5pm, which is most people, their hours of operation, 9-4 are very inappropriate. Especially when people aren't given time off without consequences. These hours need to change to normal business operational hours."
Robert Green - January, 2020
"Experienced workers who take their time to assist you."
Sue - May, 2017
"I applied for my sons SSN in December, when I still hadnt received it in the mail in February, I called the office. I called on a Monday, they said the application was complete in the system, but it was never sent out for processing and he hadnt been assigned a number. I was told i needed to go BACK in and reapply. I took more time off work to fix their mistake on Tuesday a day later. I waited in line for them to tell me that it had 'just been processed' the day before (coincidentally the day i called them). \n\nAll is right now, but it was very inconvenient for what seemed like their mistake. And very annoying to have to take extra time off work AGAIN"
Courtney - February, 2020
"A little time back in the US after Twn my Dad helped me out with getting this assistance, a license update and medicare. Later insurance with Molina & Aetna was added on my own. Glad to have it but since I've always worked, tutored/taught or volunteered I feel guilty of sponging off by the govt but thankfully for any support unexpected."
Kevin Perry - October, 2019
"Someone needs to fire one of the black ladies that work here. I don't know how many work there but the one who answered the phone was extremely rude. Attitude for no reason! If you can't leave your personal problems at home, stay there! Called to get answers about my son's benefits because every time I move, they lower his amount and I have to go through hell trying to get the full amount back. All she had to do was look up his case but nope she wanted to argue with me. It's sad how these experiences go primarily with them. When I called a month ago to get this handled, the white lady who answered was very polite and handled my issue in minutes, just asked for my son's SSN and took care of it. I'll try again tomorrow and hope someone with class answers the phone."
Babyface Stace - November, 2019