"Handicap access, but no handicap parking in a close proximity. Once in side the liine waiting is long and there is no handicap accommodations when waiting in line. For some one like me it was very taxing and uncomfortable. Had to leave the line to find a place to sit. State of Michigan should be more handicap friendly."
William Foster - January, 2020
"Never answer phones ...and they give youre info out to scammers .."
Eric Ciotta - February, 2020
"Keep all of your documents, follow up on all of your letters. They are quick to make huge mistakes, and are slow to fix anything. They will not call you back, and they will not respond to questions unless you come in person to talk. Im sorry for all who is forced to use their services. Dont write them letters... they dont respond. And if you come in, expect a long grueling wait with no answers at the end. If you actually have a life, this place will consume every aspect of it."
Anthony Chimner - June, 2019
"The security guard here is extremely rude. We arrived at closing time just to drop some documents in the drop box (inside the building). We didn't need to see anyone. The security guard locked the door right in our faces. We asked if he could just take the envelope and drop it in for us, but he refused; said there was a mailbox outside. I would never dream of treating a customer like that! He should be fired, he is a very poor representative for this agency."
Lorie Larner - April, 2019
"I had a positive experience here. I waited 30 minutes with no appointment and received prompt courteous treatment. My questions and concerns were addressed and I received the help I came in for. I overheard people being rude and argumentative with the staff. Iâ€™m guessing if you come in there itching for a fight theyâ€™ll give you one! It doesnâ€™t cost any more to be nice folks."
Fred Meyer - September, 2018