"Arrived at 8am and stood outside for 1 hour. I was about the 15th person in line. By 8:50am there was at least 30 people behind me. Process to get inside was quick for me. I was seen within 5 minutes of walking in. The key is to arrive BEFORE they open at 9am. I stood in the cold for an hour but it beats sitting for 3-4hours inside!"
Rebecca Peacott - January, 2020
"I'm only giving 1 star because it's the only way to leave a comment if I could without giving a star I would!! A friend of mine has been trying to contact a representative on a number of occasions regarding her case and has left nearly a dozen voice mails over at least 3 months with 'ABSOLUTELY ZERO' responses not even a letter in the mail. I understand that they are an extremely busy organization but... to not reach out in any way is just ridiculous to me."
Cory Dedrosiers - September, 2019
"An atrocity. 27 windows only 7 serving the mass amount of people waiting. Time to report the incompetence."
Elizabeth Harris - January, 2020
"Had an over the phone appointment for today scheduled for 10:30am starter calling the office at 10:45 and was told they can call you any time after the scheduled time. Your time means nothing to them. Then I had to repeat everything I had originally called last week about because who ever I spoke with last week never put my information in. The woman on the other line couldn’t understand anything I was saying it was numbers I was saying, so she hung up on me and when I called back they said I have to come in. All because my husband just died and I am just trying to get benefits for my Kids. They don’t care at all! Horrible"
Melissa Evans - February, 2020
"In such a great country, you would hope that the legal systems work properly. After sitting for 3 hours, I was told that I'd missed my turn in line. But nobody announced it, and there were no info on the screen provided. I think this is a big shame to such a country."
Michael Friedman - July, 2019
