Social Security Offices in Worcester, Massachusetts

Social Security Offices in Worcester, Massachusetts

There are 1 social security offices located in Worcester. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Worcester

Social Security Office Address

This office is located at 51 Myrtle St, madison place, Worcester, MA - 1608

Social Security Office Pictures

Social Security Office Phone Number

(866) 331-9069

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.














"Arrived at 8am and stood outside for 1 hour. I was about the 15th person in line. By 8:50am there was at least 30 people behind me. Process to get inside was quick for me. I was seen within 5 minutes of walking in. The key is to arrive BEFORE they open at 9am. I stood in the cold for an hour but it beats sitting for 3-4hours inside!"
Rebecca Peacott - January, 2020
"I'm only giving 1 star because it's the only way to leave a comment if I could without giving a star I would!! A friend of mine has been trying to contact a representative on a number of occasions regarding her case and has left nearly a dozen voice mails over at least 3 months with 'ABSOLUTELY ZERO' responses not even a letter in the mail. I understand that they are an extremely busy organization but... to not reach out in any way is just ridiculous to me."
Cory Dedrosiers - September, 2019
"An atrocity. 27 windows only 7 serving the mass amount of people waiting. Time to report the incompetence."
Elizabeth Harris - January, 2020
"Had an over the phone appointment for today scheduled for 10:30am starter calling the office at 10:45 and was told they can call you any time after the scheduled time. Your time means nothing to them. Then I had to repeat everything I had originally called last week about because who ever I spoke with last week never put my information in. The woman on the other line couldn’t understand anything I was saying it was numbers I was saying, so she hung up on me and when I called back they said I have to come in. All because my husband just died and I am just trying to get benefits for my Kids. They don’t care at all! Horrible"
Melissa Evans - February, 2020
"In such a great country, you would hope that the legal systems work properly. After sitting for 3 hours, I was told that I'd missed my turn in line. But nobody announced it, and there were no info on the screen provided. I think this is a big shame to such a country."
Michael Friedman - July, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.