"We got here a couple minutes after opening to wait in a line going out the door which is normal for here. However, the wait time to get seen is truly horrible. Sometimes like today, they will only have 1 person to take you and so the wait time is usually 2 hours plus if you dont get here early. This place is horrible. Dont ever come here!"
DrivablePig 607 - March, 2020
"My son an I went there at 1:30 exact we left at 5 an still no resolution. We were passed from person to person. The security guardwas very nice. Noticing if you've been there long getting a status on your case. Very poor customer service"
delicia turner - May, 2019
"My first impression wasn't great as it was difficult to reach this office by phone. (Thus my reason for only 4 stars) But once I did reach them I was advised that it was a good idea to make an appointment. From that point on they have been great, very easy to work with. I made an appointment, they sent info confirming the appointment and after filling out my forms online they advised what it was I needed to bring to the appointment (birth cert, passport, w2, etc.). I met with a knowledgeable and friendly representative named Jill and am all set. I am pleasantly surprised."
George Gustafson - August, 2018
"We waited nearly an hour before walking out. We arrived the following day at 8:30 am and were done 45 minutes later. They open at 9 and we were 8th in line at 8:30 am. Bring a book to read while waiting."
Lisa Velazquez - November, 2019
"Always have problems. The only way I get help is when I go with legal aid lawyer"
Jonathan M - March, 2019