Social Security Offices in North Adams, Massachusetts

Social Security Offices in North Adams, Massachusetts

There are 1 social security offices located in North Adams. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in North Adams

Social Security Office Address

This office is located at 96 Marshall Street, North Adams, MA - 1247

Social Security Office Pictures

Social Security Office Phone Number

(877) 319-5709

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 3pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 2pm and least crowded at 12pm


Open from 9am to 12pm. Most crowded at 11am and least crowded at 12pm


Open from 9am to 4pm. Most crowded at 1pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 1pm and least crowded at 10am




"Very nasty lady not very helpful. She barked that my daughters birth certificate was not anything that they could take after waiting 3 months to get it from the state a long ways away. And then ask her to get what has already been stolen from her"
Janeen Flagg - January, 2020
"Very rude.... Went to update SSN with my changed name and the clerk was extremely rude. She refused to look at the documents I had brought and insisted I needed a doctor's note confirming why my name is changed. The forums state a doctor's note OR the court documents which I had brought. She had a terrible attitude and was not helpful what so ever. My only free day wasted because I can't do anything else until this is done. I'd rate lower then 1 if I could."
Tor Norok - November, 2019
"Terrible my first trip I was told that I could not get new SSN for my adoptive sons! He tells me that he was filling in, but he knew it couldn't be done! After, talking to the lawyers I used to adopt my son's they sent me the forms I needed. I filled them out and returned. A lady told me I could for one boy the other I couldn't because he received SSI in the past. I received the new cards in the mail the child that had received the SSI in the past received a new number but the child she said I could change had the same number! It was a terrible experience 2trips there and because of their mistakes 2trips to the Rutland VT office to have everything fixed!"
Harriet Sullivan-Bibee - June, 2017
"They have been VERY helpful very time I have contacted them ! Very personable as well."
Reatha Williams - June, 2016
"Had to wait a little bit but it was very friendly service for a government agency."
Gary Clark - June, 2016

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.