"I mean never mind the wait time, I get it - theyâ€™re extremely busy itâ€™s just too many people waiting! But OMG all the fkn windows closed and everyone went to lunch at the same time while people are just sitting and waiting to be helped. This is like nothing Iâ€™ve ever seen before - what ever happened to staggered lunch breaks to keep business going ? â€œShockedâ€"
Anwaar Masoud - March, 2020
"I have to give my personal experience + the gal that I was assigned to a 5 start rating. From check in to actually being seen was not a long wait. I had every possible piece of documentation I could possibly need. The clerk was friendly professional and very thorough in what she had to do. My paperwork was done in no time. My best advice is to come prepared and bring everything you don't think you will need because you will need it. If you are hard of hearing or need things explained to you slowly or in another language...bring someone with you. It will save you so much stress and anxiety."
COCO OCONNOR - October, 2019
"I dont know if people that are working here are working it took me 4 hours waiting just to get my last name change. Who knows what they're all are doing inside probably sitting there and talk who knows. Just wondering why it took so long for them to serve people. This place need to hire more people or trained thier staff to be more productive. They are very slow it's not fair they need to respect people time"
Michelle Majumder - October, 2019
"Wait time is ridiculous. If you want to get through on time go 10 mins before closing"
hakeem nicks jr - January, 2020
"The waiting period to been seen by someone at the 1st 'check point', can be anywhere from an hour to up to 3 hours depending on your 'business' (filing benefits, apply for a SS card, etc) & maybe even longer if you need to be seen at the 2nd 'check point' BUT it is worth it in the end! \n\nEvery time either myself or one of my elderly disabled parents need to go down in person to add or confirm information to our files & be able to continue to receive our benefits; we always feel helped! The staff is always professional & courtesy as well as understanding & patience too! My parents & I have NEVER ever had an issue or problem that couldn't be resolved. Always feeling a relieved afterwards! :)"
Patti Giangregorio - June, 2019