Social Security Offices in Malden, Massachusetts

Social Security Offices in Malden, Massachusetts

There are 1 social security offices located in Malden. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Malden

Social Security Office Address

This office is located at 192 Commercial St, Malden, MA - 2148

Social Security Office Pictures

Social Security Office Phone Number

(866) 596-8598

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm




"I mean never mind the wait time, I get it - they’re extremely busy it’s just too many people waiting! But OMG all the fkn windows closed and everyone went to lunch at the same time while people are just sitting and waiting to be helped. This is like nothing I’ve ever seen before - what ever happened to staggered lunch breaks to keep business going ? “Shocked”"
Anwaar Masoud - March, 2020
"I have to give my personal experience + the gal that I was assigned to a 5 start rating. From check in to actually being seen was not a long wait. I had every possible piece of documentation I could possibly need. The clerk was friendly professional and very thorough in what she had to do. My paperwork was done in no time. My best advice is to come prepared and bring everything you don't think you will need because you will need it. If you are hard of hearing or need things explained to you slowly or in another language...bring someone with you. It will save you so much stress and anxiety."
COCO OCONNOR - October, 2019
"I dont know if people that are working here are working it took me 4 hours waiting just to get my last name change. Who knows what they're all are doing inside probably sitting there and talk who knows. Just wondering why it took so long for them to serve people. This place need to hire more people or trained thier staff to be more productive. They are very slow it's not fair they need to respect people time"
Michelle Majumder - October, 2019
"Wait time is ridiculous. If you want to get through on time go 10 mins before closing"
hakeem nicks jr - January, 2020
"The waiting period to been seen by someone at the 1st 'check point', can be anywhere from an hour to up to 3 hours depending on your 'business' (filing benefits, apply for a SS card, etc) & maybe even longer if you need to be seen at the 2nd 'check point' BUT it is worth it in the end! \n\nEvery time either myself or one of my elderly disabled parents need to go down in person to add or confirm information to our files & be able to continue to receive our benefits; we always feel helped! The staff is always professional & courtesy as well as understanding & patience too! My parents & I have NEVER ever had an issue or problem that couldn't be resolved. Always feeling a relieved afterwards! :)"
Patti Giangregorio - June, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.