"They need to more staff at this location. For lunch they need better coordination. Only one window open during lunch!"
Cesiah Figueroa - January, 2020
"The hours on Wednesday are 9 to 12 and I arrive at 8:56 5he office is open and already 18 people waiting before me. I recieved a letter last week my handicapped daughter will stop receiving benefits if I dont come to this office before Nov 8th and if I have any questions to call mrs m with an extension, I left several messages asking if I needed to bring my daughter never received a response\n Our tax dollars at work"
Cheryl Albo - November, 2019
"The wait can be somewhat mitigated by showing up early, having an appointment, and / or arriving right when they open. The staff I interacted with did a good job being friendly and helpful. I was impressed with the amount of staff who spoke Spanish. When you walk in, there are two machines you use to sign in. While there was a sign saying this, it wasnâ€™t too noticeable. Several people missed it and stood around confused. Staff were too busy working to notice or correct their error. The people who were waiting normally did, so kudos to them. Better signage for the sign-in stations would be good, though. Over all, itâ€™s a government office â€” itâ€™s only going to be so good â€” but I had an easy time and appreciate everyoneâ€™s willingness to help one another."
Alex Anthony - May, 2019
"Took a friend down as she was told to come in to see ms Gonzales for update on benefits as we waited over 2 hoursthen told oh sorry u need appointment so back tomorrow to see what we need ,why is there no one to address these issues"
denise mailloux - December, 2019
"Waited over 2 hours just to get a replacement social security card , never had 4 windows open at the same time , usually just 1 open . I would rather go to the RMV ."
James Carlson - November, 2019