Social Security Offices in Holyoke, Massachusetts

Social Security Offices in Holyoke, Massachusetts

There are 1 social security offices located in Holyoke. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Holyoke

Social Security Office Address

This office is located at 200 High Street, second floor, Holyoke, MA - 1040

Social Security Office Pictures

Social Security Office Phone Number

(877) 480-4989

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 12pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 12pm. Most crowded at 11am and least crowded at 12pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm




"Every time I have to call in as my friends rep payee I get the run around from them, I sit on hold for anywhere from 15 minutes to 2 hours and at least half the time I'm hung up on before speaking to anyone. There's no place to park so can't just go in and deal with an issue not that I can devote the entire day away from kids and work to sit there and have them refuse to talk to me if I don't have my friend with me so thats two people who have to spend all day at an office to quite literally change an address typo on their side. love it"
Desiree' Dulin-Moore - February, 2020
"some people have different opinions but for me it's nice office yeah you have to wait like other but it's a nice customer service thank you so much for all the time and business."
Ana E Cruz nazario - January, 2020
"We brought our 30 yr old daughter to get her name changed after she got married. We had no appointment. We waited about an hour, the place was packed. Overall it was a reasonable experience."
TE Martin - September, 2019
"My face to face experiences have always been pleasant and efficient. \n\nMy phone experiences have but more frustrating. I understand that answering questions can be tedious but allow callers to ask the question without talking over them or jumping to quick conclusion. \n\nOverall, a better experience than dealing with the office in Worcester."
Kerry Thurlow - July, 2019
"Terrible service. Essentially incompetent. I had scheduled a phone call today for 10:15 AM that never came. After 1/2 hour of waiting I called SS and was told that the local office had failed to make the call and they would call within 1/2 hour. That was 1 and 1/4 hours ago and still no phone call. The office is now closed. Very exasperating and consistent with other reviews for this office."
Martha Pacilio - August, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.