"I was skeptical first about visiting here because of the reviews but I must say itâ€™s very important to have all of your documentation. Always try to go first thing in the morning when they open and youâ€™ll be in and out. I had to come back twice the same day however the second time was a smooth process. Thanks to Mr. Robbinson, I hope I spelled his name correctly but he was very helpful and nice. I came here for a replacement card. Easy and very simple process. FYI Always have your documentation this will help you tremendously for your future visit. Try going in the mornings to avoid crowd and long wait times."
Kavina Greene - February, 2020
"Recently visited this office went to my car to get my ID had a slip from the administration office but was told by the security police officer I could not come back inside even if you have a slip you are not allowed back inside the facility past 4 p.m. which is very very inconsiderate to the person who have stood in line for a great deal of time. Their policy need to change on this subject!"
Allison Jones - September, 2019
"Just left Social Security Office at Camp Springs where a worker gave me incorrect information that my application letter would serve same as my social security card. I had just visited DMV where an error in the spelling of my name on my card prevented me from getting my license. I am 78 and having a serious health problem, so the experience was very difficult. So I called DMV and was set straight that only a social security card with my name matching my current driver's license would be accepted. I am taking the time to correct your staff at Camp Springs so that no other senior person will be misled with this kind of information. Kindly thanking you in advance for checking on this kind of guidance."
Delesta Ware - September, 2019
"I want a 9 a.m. to replace my social security card and I was out by 9:30 a.m. on a Monday morning. The staff was professional. Big shout-out to the security guard in the front."
Gustavo Minaya - September, 2019
"If I could put -0 stars I would. I am fuming right now. I just got a call from a man telling me that SSA mailed my information to him and I just checked my mail and I have his information. This is completely UNACCEPTABLE you are messing with people's livelihood and I don't want to hear about human error this is one job that human error is no justification. Identity theft is at an all time high and people are literally fighting for their lives because someone got a hold of their information and they are left cleaning up their credit and everything else because of someone else's error. These people that work at the Allentown rd location are nothing short of incompetent. I am so angry right now. I have also been calling for the past 2 weeks leaving messages trying to figure out what was going on with my application/request I left messages with several people and NOT ONE person returned my call .after the man called me I get a call from a woman named Ivy telling me what happened and of course all she had to offer was an apology. If someone opens 10 credit cards in my name an apology isnt going to cut it, if someone purchases a car or steals my identity an apology is not going to cut it. I promise you if I notice something as small as a purchase at the dollar store on my account that I didn't do, there will be hell to pay. Words can't even describe how irate I am. Every one needs to be fired including management. Just start over and train the staff better."
Sharde Davenport - May, 2019