"Extremely unhelpful, rude, and incompetent. Went there the first time they gave me the wrong forms. Second time would not take my forms and you have to make appointments too far out. I would recommend going to a place with more then one teller and then right away talk to a specialist."
Patricia Ann Calobong - August, 2019
"Went on a Friday afternoon to update my legal name. Was expecting the classic government wait time. However, I was immediately called up and taken care of promptly and effectively. Staff was helpful and courteous. Definitely way better than the experience I was expecting. Thank you!"
Katlin Choate - January, 2019
"I went in today to get a replacement social security card so that I could get a state ID. I have no picture ID because I can’t drive anymore and my drivers license is expired. The lady behind the counter asked for my ID and I told her I only had the expired license. She right away told me sorry, I can’t help you. I told her that i cannot get an ID without my social security card. She was rude and curt and would cut me off before I could explain the situation to her. Finally she told me to go to my Drs office and get my medical records. I told her that I had been turned away from a Dr already for not having an ID. I asked her what would I do if the Dr would not give me my records. She said I don’t know it’s not my problem. I said then whose problem is it? She said you shouldn’t have let your license expire. I told her she had no right to say that and the conversation ended with her telling me to go to my congressman which I angrily told her that I would bring him right to her! Remember this office can identify me in a minute if they wanted to. They have my employments records and can ask me to state my places of employment and they could verify it on the computer if they wanted to. They claim on their website that you really don’t need a social security card these days because anyone requesting your social security information can access it on the web. SO WHY CANT THEY?"
Mary Hazes - February, 2019
"ER wait times are pretty fair, you're not sitting there all day and you aren't just in and out. Every experience I have had with them their receptionist have been decent, courteous, patient, and well-mannered. I wouldn't give it a five-star because of the cleanliness of the bathrooms. I understand there is only one security officer working, but maybe they should hire some people to keep bathrooms and other rims looking clean. At least I would give a couple more people a couple of new jobs"
Courtney Eyler - December, 2017
"On 12/08/2017 went to this location, after 35 minutes waiting (it was only 7 persons in front of me) I got to the window/ officer and I was done in 12 minutes. The officer was knowledgeable and polite.The entire of my visit was less than 1 hour. While the day before I was in Columbia location and after 2 hours waiting I learned that no one can talk to me in side."
Mimi Agvald - December, 2017
