"Exceptional, and kind staff. The building itself is not designed for the large amount of people normally expected to visit a government office on a daily basis. It most certainly is not designed for disabled visitors. Before the office was even open, there was a line of people running the length of the building and the parking lot was full. They even opened the office early to try to make up for this. Then people are asked to form one line around the chairs to sign into the office. There is only 1 tv to let visitors know when their number is called. Visitors who did have appointments were sometimes called out of line for their appointment before they even had a chance to sign in and sit down. There are no over head signs pointing to the booths. There are only numbers on papers on the wall, so if someone is still standing in front of the number, you can not see where to go. Despite all this, I was in and out of the office very quickly. I have no complaints except on behalf of the staff who have to work there and those with a disability who have to stand in line for service."
Pacing Tiger - December, 2019
"See photo for hours and information."
Verissa C - September, 2018
"The only thing I needed was to have my name changed. I came prepared with the appropriate application, and all required documents but still waited 2.5 hours. Once I was with a representative, I was done in less than five minutes. To improve the process, one or two employees should be dedicated to simple requests such as this. This would significantly improve wait times, and make the overall experience much better. The office was very crowded, with limited seating. Employees at the office were very difficult to understand over all the chatter in the room as not all of them used the intercom system. The employees were not unkind although they appeared very frustrated with the rude customers. NOTE TO THOSE CHANGING THEIR NAME: Contrary to what the SSA says, the DMV will NOT accept the receipt that this office gives you to update your license. Save yourself the trip and wait for your new card to come in the mail."
Kelsey Simmons - January, 2020
"From getting my number to finish it only took me about an hour. The people were pleasant and knowledgable."
isabella tortellini - March, 2020
"Iâ€™m not sure why there are so many negative reviews for this location, but the couple of times Iâ€™ve needed to go to this location Iâ€™ve had a great experience. Even when itâ€™s been crowded, things have moved fast. All of the employees have been very polite and helpful!"
TBillz - July, 2019