Social Security Offices in Waterville, Maine

Social Security Offices in Waterville, Maine

There are 1 social security offices located in Waterville. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Waterville

Social Security Office Address

This office is located at 14 Colby Street, Waterville, ME - 4901

Social Security Office Pictures

Social Security Office Phone Number

(866) 931-9169

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.














"Just had to wait to speak to a worker. It seems there are never enough workers and it can take a while to be seen. Would be better if there was something on the tv not just information about benefits, and the wonderful music."
Adam Jones - December, 2018
"The waiting is terrible and they close too early and most people that work there take several breaks while people are waiting to get their problems solved. They have 13 windows for service and only one of two of them are opened and helping people.The call service is terrible and you have to wait almost an hour to talk to a living person not and automated system. I wish they had an option where we could choose less than one star rating that is how much I hate dealing with this place. I also called them within business hours to resolve an issue with my EBT money not being put on my card once again (this has happened many times in the past). I called them at 2:20 pm an actual person answered at 3:30pm I explained the problem and before they fixed it or even attempted to reimburse me for the money they failed to put on my card, the person said “you’ll have to call us tomorrow we are closing” and hung up the phone."
Wolfe Hayashi - February, 2018
"Nothing nice to say so not gonna say anything at all."
This Reckless - March, 2019
"The hours are ridiculous for anyone who is working. They are only open 9am to 4pm Monday through Friday, accept for Wednesday's which is only 9am to 12pm."
Jillian Sinclair - October, 2018
"Well, let's see my step daughter got her check shut off bcuz she turned 18 and they assumed she wasn't in school, yep assumed!!! No paperwork was sent to verify her being in school which national hotline tells you that they are suppose to. Then they sent her the wrong form to verify that she is in fact a student always has been, then it took over a week to 'get it in the mail' when she dropped it in p.o right next door to them, then when she called asking if she could get her check she had due, they said oh sorry 30 days minimum but if you RESEARCH it, there is a critical payment guidelines and she meets them, funny they never mentioned this to her. Maybe bcuz she's 18 and figured she didn't know any better or something but it's a great way to decieve a young adult who has her own rent, bills to pay!! Way to go Social sec. Waterville, best advice.Maybe if they fix this and follow their own protocols set forth in Social security Protocols ill change my rating but make sure you do your research people, they aren't following the rules!!!!"
Jon Roberts - November, 2017

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.