"This office is an anomaly to most government offices. I had to go there following the passing of my children's mother and they were helpful in coaching me in how to attain survivor benefits for our two children, which have greatly assisted in the expenses of raising two teen-age children as a single dad. I rate them a well earned five stars!!! True public servants."
jackmosher . - May, 2017
"I am severely disabled Iâ€™ve had my hands Iâ€™ve had my hand And both of my feet amputated and they give me hell every single time I come here or call them. Because Iâ€™m younger I feel like they just think Iâ€™m lying about everything I try to let them know you know what my hands and my feet are NOT growing back. Super unprofessional."
c. b. - September, 2018
"My brother passed away a week ago and I am the one left picking up the pieces and trying to take care of his business. I am asking to be appointed the Personal Representative of his estate, because there is no one else who is competent, not because I want to do this. Thus far I have been unable to find his social security number in his wallet, paperwork or belongings. I called for some direction and never would have expected this kind of an attitude from anyone in a State Office. The funeral home Director needs his SS # and so far have been unsuccessful in getting it. They need it for the death certificate. I will eventually need it to get information so that I can handle his estate. When I called the Social Security Office this morning the woman on staff answering the call wanted to know what I needed it for. I told her and she told me that the funeral home will know exactly what to do. When I assured her that I had just talked them yesterday and was not trying to get anything from my brother, she laughed at me. She was incredibly rude and unprofessional. I will be following up on this because no one should ever be treated that way when they are in this situation. Even you are unable to give them any kind of information, you should always be kind and professional. I sincerely hope that our conversation was recorded. I will be calling Senator King's office to report this."
Robin Rushlau - September, 2017
"Good office very knowledgeable and friendly workers"
Mike Swiader - January, 2019
"made a mistake enrolling in Part B early and never used the service because I was covered by work. they sent me bills to pay for Jan 2017 through May 31,2017. I appealed for a May 1 start date because I am retiring May 1. I heard nothing and sent in $670 so that I would have coverage for my supplemental plan requirements. Then they changed my part B start date to June 1 and cashed my check anyway. Now my medicare supplemental plan will not cover me until June 1 because they moved it and now I have no insurance coverage during May at all!!!! \nthe medicare office told me to call social security because they are in charge of the start dates. this is flipping crazy. they would be out of business if they were in a competitive field. now, because I write this they will do something else to me, no doubt. and I am out $670 for no coverage!!!! -"
John George - April, 2017