Social Security Offices in Louisville, Kentucky

Social Security Offices in Louisville, Kentucky

There are 2 social security offices located in Louisville. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Louisville

Social Security Office Address

This office is located at 601 W Broadway, room 101, Louisville, KY - 40202

This office is located at 10503 Timberwood Cir, suite 50, Louisville, KY - 40223

Social Security Office Pictures

Social Security Office Phone Number

(866) 716-9671

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.














"I've called the main Social Security number numerous times and was told the call volume was too high and they just hung up on me. When I did find a number to call this local office, I left numerous messages and no one has ever contacted me back. At this rate I'm not going to get anywhere or even be able to schedule an appointment to get questions answered. I've gone online but that does not answer the questions I need answered. Pitiful system."
Donna Wade - January, 2020
"I liked the building "
Abualyoo7 أبو اليوح - March, 2017
"The wait time wasn't very long and I got my sons social security cards pretty fast all I needed was their birth certificates and documents to prove who I was from the hospital."
Carrie Hunt - March, 2020
"Two stars because you may, eventually, get a check for benefits. However, do not expect to be treated with any respect just because you paid approximately one third of your salary into the system for forty or fifty years. Staff members consistently refuse to provide a contact person or an email address, even when they are hounding beneficiaries for more information. As you can tell, if you read the other reviews, the worst problems occur when you are reporting income earned while on SSDI (colloquially known as 'disability'). Failure to report such income is, of course, a federal crime, as it should be. However, when you report your income to this office, chances are good they will treat you like a liar and a cheat. They even threatened to cancel my disability insurance benefits because I reported about $50 in earned income for one month. It is virtually impossible to get them on the phone. One staffer pretended to be an answering machine when I finally did get him on the phone. And god help you if you are trying to get a Medicare benefit because you are on dialysis. Someone at this office actually told me that Social Security is not answerable to the official Medicare user manual. And then she repeated it."
Lynn Hamilton - August, 2018
"The staff there is very friendly & helpful, for the most part."
Walter Holder - April, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.