"Going in person to the Ashland office of SSA is the way to go. When I have called the 800 number it only delayed a computer error from being corrected. Having recently retired, I have had several occasions to go to the SSA Ashland Ky office . Going in person has been the most efficient. They are polite and efficient and believe it or not, the wait is not long."
Barbara Schmidlapp - February, 2020
"You call just to update your information and then they put you on hold for 55 minutes and then you randomly get disconnected, So you call back and go through the 4-5 minutes of BS, for them to say we will call you back in 1-2 hours. YUP...."
Beefy Noodlez - February, 2018
"The Service and respect in the office is great, but, trying to talk to an Representative on the phone, at either phone number, at office, or, the 800# takes an hour or so. I finally just wrote a letter."
Connie Gollihue - February, 2017
Danny Mcglone - July, 2018
Katherine Jones - January, 2019