"Chances are if someone is collecting disability benefits why make their life more difficult by being rude and nasty to them?\n\nCompassion goes a long way. Pretty sad my children and I were not shown any by the BG SSA office this holiday season. Hopefully if God ever makes you disabled, or gives you a disabled child that the two workers that handled my case get a little more kindness than they showed my family."
Mama mattingly - December, 2019
"I have lived in California (San Bernardino & Los Angeles) for 50 + years, going to the Social Security office has always been grueling, wait times of an hour minimum. This office in Bowling Green Kentucky has a wait time of about 10 minutes that's incredible. Possibly this is the typical wait time for the state of Kentucky! This is my second visit here."
Alex Duran - July, 2018
"My wait was five minutes or less, and Aimee was very kind and helpful. I was impressed with how quick and effective my visit was."
Em Keith - November, 2019
"I just left this place and Iâ€™m kind of disappointed with the service I got. It was fairly quick, but I had a question regarding if there was any sort of copy I could get to show my new place of employment proof of my social so I can start work. The lady just kept repeating the same statement back to me with a bit of an attitude rather than hearing me out as to what I was asking for. It was almost robotic the way she kept repeating the same line of â€œyouâ€™ll get your card in two weeks and youâ€™ll get a receipt today.â€ Overall, not a bad experience but I didnâ€™t appreciate the attitude I received when asking it question. It left me leaving feeling like I asked a dumb question."
Paige Perkins - July, 2019
"This place is one of the best places in Ky and the best employee I saw in my life I finished all my papers in a short time and the smile did not leave her face really very beautiful person and have a lot of thanks and respect as she works in nets (d)"
Samy Sourial - June, 2019