Social Security Offices in Waterloo, Iowa

Social Security Offices in Waterloo, Iowa

There are 1 social security offices located in Waterloo. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Waterloo

Social Security Office Address

This office is located at 3121 Greyhound Dr, Waterloo, IA - 50701

Social Security Office Pictures

Social Security Office Phone Number

(888) 456-9554

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.

Monday

Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm

Tuesday

Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm

Wednesday

Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm

Thursday

Open from 9am to 4pm. Most crowded at 2pm and least crowded at 4pm

Friday

Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm

Saturday

Closed

Sunday

Closed
"The officer in the building is the only good thing here, he is friendly but does his job. The people behind the desk on the other hand are rude and unprofessional. You’ll go in one day and they’ll tell you the proper documents too bring and then when you go back in it isn’t what you needed too bring so you’ll get the cold shoulder and snarky comments. It’s too bad their isn’t good help. I get the type of low rent people you normally deal with in the ss office but not everyone going in is like that. The ss office is to serve and help the people, maybe it’s time too get rid of the old and in with the new."
Alexandra Thompson - February, 2020
"Slow"
Keith Cox - April, 2019
"It may take a little while to be called (by number & reason for visit) but it is well organized."
May Whiteside - July, 2018
"Closest one around are area to go to when had fix are son SS name. Long waits probably biggest annoying thing and being told don't have all right documents and have do all over again."
Will Barnes - March, 2019
"Through government control these individuals have to squeeze 40 hours of work into a permanent reduced work week.\nThanks for having someone that does their job like they are suppose to. If you don't like your purse checked then don't bring it in.\nGreat job everyone!"
Beverly Cornelius - May, 2017

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.