Social Security Offices in Dubuque, Iowa

Iowa (IA) > Dubuque

Social Security Offices in Dubuque, Iowa

Iowa (IA) > Dubuque

There are 1 social security offices located in Dubuque. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Social Security Office Address

This office is located at 1635 Associates Dr, suite 101, Dubuque, IA - 52002

Social Security Office Pictures

Social Security Office Phone Number

(877) 405-3650

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.

Monday

Open from 9am to 4pm. Most crowded at 12pm and least crowded at 4pm

Tuesday

Open from 9am to 4pm. Most crowded at 2pm and least crowded at 4pm

Wednesday

Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm

Thursday

Open from 9am to 4pm. Most crowded at 1pm and least crowded at 4pm

Friday

Open from 9am to 4pm. Most crowded at 2pm and least crowded at 4pm

Saturday

Closed

Sunday

Closed

"On hold for 15 minutes when I called and then person was rude and unhelpful. Very limited office hours, open only 27 hours a week. Not customer friendly. Our government should be run muvh better!"

S David Drewelow - August, 2019

"Government employees do not understand the taxpayer, people seeking help, are the customers. I have not heard anything good about the Dubuque office. They are remodeling so you can't make an appointment. They want everyone to go online for their requests for help. I don't know too many 90 year old customers who are computer savvy. \nTo the Dubuque Social Security employees: Be respectful and helpful. If it weren't for the people needing your undivided help, you wouldn't have a job. Being computer literate is not a requirement to collect benefits."

Dusty Rhodes - May, 2018

"As far as government regulated offices go, this was the fastest experience that I have had! You step in, an officer asks if you've got any weapons and checks your bag, you take your number and are shortly dealt with. Just don't park in the reserved area. "

Maddie Johnson - August, 2017

"If you call the number listed here on google and schedule a callback you will get someone not from Dubuque more often than not. You actually have to sit on the phone for an hour sometimes more to actually get a local representative on the phone.\nService is terrible and very confusing and yeah its mostly either run with frustrating nonspecific automated options or you have to be tech savvy and hope the extremely limited and overrun system which was only designed to take care of simple issues can handle your sometimes complex individual needs.\nBoth thumbs waaaaaay way down."

pumpkinspice - June, 2018

"the front desk officer was extremely nice, but after waiting for 1 1/2 for a social security card the guy was completely rude and disrespectful, my mom hauled her 5 kids here, including 2 yr. old twins for this one card and we are immediately declined.. window 3 I believe, thank you to the extremely rude old man that made my mom cry"

Skyler McKasson - June, 2016

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.

Find out the benefits you are eligible for and what your income with our 2-minute quiz.

Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.

SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.

Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.

Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.

Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.

If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.

Protect Against SS Scams

Tips for Your Visit

Confirm the need to go to a physical office

Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.

Social Security FAQ

Make an appointment!

During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).

1-800-772-1213

Bring your documents

You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.

Document Checklist

Social Security Offices in Dubuque, Iowa