"The wait took a lot longer than expected especially for arriving first thing in the morning when they opened, but there was quite a line already. With that said, every staff member I came into contact with was extremely friendly and helpful. I personally could not imagine with dealing with that many people throughout the day so it amazed me how outgoing everyone was. Definitely a great experience!"
Chassi Althof - February, 2020
"Great experience at local admin office. Was received prior to scheduled appointment. Sofia was extremely pleasant and helpful answering all questions, and then some. Walked away with necessary information and confidence for benefits consideration. Thank you, Sofia!"
Larry Guyer - January, 2020
"I called in because I got a letter saying that I had over 2000 in my checking and it was incorrect and I was trying to get them to tell me what I need to do to get my check in April and the first person hung up on me the second person was totally rude and hung up on me and the third time I called and I had to wait 15 minutes for each of these calls and the third lady was So rude. All I wanted was somebody to help me figure out what I needed to do. So frustrated"
Robin McGehee - March, 2020
"Called in this morning with a few questions, the guy whom took the call was rude, didn't seem interested in helping me at the time, and hung up without asking if I had any further questions. Poor service."
Haley Annicchiarico - March, 2020
"I chose a Tuesday to visit and got right in! They were very friendly and got me taken care of. I'm very pleased with my experience."
Michelle Wiedmann - November, 2019