Social Security Offices in Des Moines, Iowa

Social Security Offices in Des Moines, Iowa

There are 1 social security offices located in Des Moines. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Des Moines

Social Security Office Address

This office is located at 455 Sw 5th St Ste F, riverpoint ofc complex, Des Moines, IA - 50309

Social Security Office Pictures

Social Security Office Phone Number

(866) 964-7583

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm




"The wait took a lot longer than expected especially for arriving first thing in the morning when they opened, but there was quite a line already. With that said, every staff member I came into contact with was extremely friendly and helpful. I personally could not imagine with dealing with that many people throughout the day so it amazed me how outgoing everyone was. Definitely a great experience!"
Chassi Althof - February, 2020
"Great experience at local admin office. Was received prior to scheduled appointment. Sofia was extremely pleasant and helpful answering all questions, and then some. Walked away with necessary information and confidence for benefits consideration. Thank you, Sofia!"
Larry Guyer - January, 2020
"I called in because I got a letter saying that I had over 2000 in my checking and it was incorrect and I was trying to get them to tell me what I need to do to get my check in April and the first person hung up on me the second person was totally rude and hung up on me and the third time I called and I had to wait 15 minutes for each of these calls and the third lady was So rude. All I wanted was somebody to help me figure out what I needed to do. So frustrated"
Robin McGehee - March, 2020
"Called in this morning with a few questions, the guy whom took the call was rude, didn't seem interested in helping me at the time, and hung up without asking if I had any further questions. Poor service."
Haley Annicchiarico - March, 2020
"I chose a Tuesday to visit and got right in! They were very friendly and got me taken care of. I'm very pleased with my experience."
Michelle Wiedmann - November, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.