Social Security Offices in Council Bluffs, Iowa

Social Security Offices in Council Bluffs, Iowa

There are 1 social security offices located in Council Bluffs. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Council Bluffs

Social Security Office Address

This office is located at 20 Arena Way Ste 1, mid-america center, Council Bluffs, IA - 51501

Social Security Office Pictures

Social Security Office Phone Number

(866) 331-9094

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.














"I have always had good timely experiences here. I love the staff. They are well educated on their jobs."
Christina Raymer - December, 2019
"Great help. Patient with all my questions. I felt prepared when I left the office."
Sr Mary Margaret Frankenstein - February, 2020
"Everyone knows any government agency has a wait period. The workers at this location were helpful, well informed, and got our name change taken care of within minutes of us being called up to the window."
Sean RN - November, 2019
"The security guard was pleasant but the customer service guy behind the glass (A1 at 11:50 am 7/30/19) looked miserable and was uninterested in helping as he straight up lied to me to avoid doing minimal work that other people with the same job title have done. Stay away from this place at all costs. There’s other locations where the people actually care about their job."
Mike Lohrmann - July, 2019
"I was at this office on February 24, 2020 and the man that helped me was not very helpful at all my benefits are in jeopardy of being canceled and he couldn’t say more than five words to me every time I asked the question I felt like it was bothering him to answer me on my paper it stated that the Social Security office had a list of people that could help me when I inquired about this list he looked at me like I was stupid and told me there are no list they just print that !! I felt like I was bothering him by asking any questions because he sure wasn’t going to give me any answers!!"
Ronda Cox - February, 2020

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.