Social Security Offices in New Albany, Indiana

Social Security Offices in New Albany, Indiana

There are 1 social security offices located in New Albany. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in New Albany

Social Security Office Address

This office is located at 3700 Blackiston Blvd, New Albany, IN - 47150

Social Security Office Pictures

Social Security Office Phone Number

(866) 331-9073

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 2pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 10am


Open from 9am to 4pm. Most crowded at 3pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm




"I arrived just after 9, check-in and room was busy as expected, but my wait was fairly short. I was assisted by two different agents, and both were extremely friendly, patient with my questions and helpful! Great customer service and a lot of staff to assist and keep the lines moving-- much appreciated!"
Heather Haynes - March, 2020
"Best customer service of any government office\nI went in to get my social security changed due to death of ex husband. The lady told me it would be 6 weeks for my next appointment. I said that is fine then she told me to wait. Another worker overhead and could call me later in the afternoon for a meeting over the phone. I said great. Sure enough she called and we discussed it but due to other circumstances she said she would need to call me back . And the next morning she called me and we took care of everything on the phone. I believe her name was Andrea .. she did an excellent job and was kind and efficient."
Debbie Shell Hughes - November, 2019
"Went in for a simple name change after marriage. Arrived promptly at 9:00, so the wait was short..Was rudely greeted and then extremely rudely and condescendingly interrupted when I tried to explain my situation (treated as if I wasn't aware of the necessary documents and wasn't prepared, despite the posted requirements online being ambiguous for my situation) and documentation . All in all, federal employees acting as is reasonably expected."
Sara Largent - December, 2019
"They need new workers. My daughter is on SSI and turned 18 in December. They were still putting in my boyfriend's income even after she turned 18. Then turned around and said she gets $1000 in child support, which her dad only pays $5.29 a month. Been fighting with them for weeks! They need someone who knows what they r doing and knows the difference in 1000 and a dollar. I would give zero stars if it could."
Samantha Hunt - July, 2019
"It'd be very nice if you people ever answered your phone!!! No matter what time of day I call, they never answer"
T - August, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.