"Having been diagnosed with cancer and not being able to earn a living during treatment, Social Security was there for me and my family. \n\nIt really is a social safety net, and the fine people who do all the work are always super courteous and helpful. \n\nThis institution needs to be protected from the greed of the political process."
David Smith - October, 2019
"When in expecting a nightmarish experience from what I heard & read. Howerever, I came away with a new respect for the S.S administration thanks to my caseworker Zak. My 90 minute consultation on December 19th 2019 gave me a better understanding of my benefits and his guidance through the maze of application for my retirement was extremely thorough and professional. Thank You Zak and the rest of the staff in the Joliet S.S. office."
L.T. Hop - December, 2019
"Iâ€™m writing this on behalf of my mother. The lady we saw was very apathetic, rude and very condescending. She even went as far to lie to my mom when she asked a question. Went to tell someone and the security guard came waddling over to me, asked what the problem was then went over to the desk then back to me and told me I need to get a ticket to make a complaint. Last time, everything was wonderful but this time, horrible."
Kay Will - December, 2019
"The persons I have dealt with yesterday and today were very nice and pleasant."
Sharon Gibson - August, 2019
"Super short wait time and was helped by a very friendly, knowledgeable staff member. I couldnâ€™t be happier! Not your typical experience with these kind of offices- so refreshing! ?"
Amy Dettmann - May, 2019