Social Security Offices in Joliet, Illinois

Social Security Offices in Joliet, Illinois

There are 1 social security offices located in Joliet. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Joliet

Social Security Office Address

This office is located at 552 Houbolt Rd, Joliet, IL - 60431

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 12pm. Most crowded at 11am and least crowded at 10am


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 2pm and least crowded at 4pm




"Having been diagnosed with cancer and not being able to earn a living during treatment, Social Security was there for me and my family. \n\nIt really is a social safety net, and the fine people who do all the work are always super courteous and helpful. \n\nThis institution needs to be protected from the greed of the political process."
David Smith - October, 2019
"When in expecting a nightmarish experience from what I heard & read. Howerever, I came away with a new respect for the S.S administration thanks to my caseworker Zak. My 90 minute consultation on December 19th 2019 gave me a better understanding of my benefits and his guidance through the maze of application for my retirement was extremely thorough and professional. Thank You Zak and the rest of the staff in the Joliet S.S. office."
L.T. Hop - December, 2019
"I’m writing this on behalf of my mother. The lady we saw was very apathetic, rude and very condescending. She even went as far to lie to my mom when she asked a question. Went to tell someone and the security guard came waddling over to me, asked what the problem was then went over to the desk then back to me and told me I need to get a ticket to make a complaint. Last time, everything was wonderful but this time, horrible."
Kay Will - December, 2019
"The persons I have dealt with yesterday and today were very nice and pleasant."
Sharon Gibson - August, 2019
"Super short wait time and was helped by a very friendly, knowledgeable staff member. I couldn’t be happier! Not your typical experience with these kind of offices- so refreshing! ?"
Amy Dettmann - May, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.