"Needed to update my tax withholding for SS. Wife and I were in out in no time. Gentleman that helped us was courteous and made sure our form was filled out correctly. Will be changed today."
Rick Evans - February, 2020
"Just came from the Office in LaSalle. The man that I talked too was very rude. I was trying to ask a question so I wouldn't make a mistake and he said everything was set-explanatory and just fill it out and send it in. At one point he said he wasn't going to waste his time and help. This person should not be working with the public people especially the older ones. I just hope everything is right when I fill it out. I also told him my Accountant said to go to the office and talk to them in person. He said 'she had no right telling me to come to the office. That was wrong. This is all NEW to me and you are here to help us. I wish I knew this guys name. I would love to report him. This guy doesnâ€™t deserve to work there."
Steve Caveglia - October, 2019
"Has anyone had trouble with DIRECT EXPRESS my father is sick and almost one month behind on his rent he switched over to direct express rather then direct deposit in the bank ok he hasn't received anything in the mail yet its almost been 4 weeks ease if yoube had same troubles can you helpe.helpy father hes 8\nIn stage 3-4 Copd and this is basically felony theft taking from a ill ill pe is a unforgivable sin please lmk what i i can do ty \n\nTouch and hold a clip to pin it. Unpinned clips will be deleted after 1 hour."
Jake Boz - November, 2019
"Attempting to establish mailing address for my 92 year old father who is at VA Home and employee was a female Trump, rude, chip on her shoulder, no compassion for caregivers, a perrona."
Jean Nakaerts - October, 2018
"It's not bad if you go first thing in the morning"
Jessica Battaglia - December, 2018