"I guess naive me didn't expect it to be busy 10am on a Friday day, but it was. Super simple, walk in, check in, get a ticket, and wait. We waited 51 minutes for our turn, and it only took about 3 minutes to actually help us. The security guard on duty was nice and friendly, as well as the lady that helped us. I guess if I need to come back, I'd go back to this location. Thank you!"
Britt M - December, 2019
"I arrived at the Aurora Social Security office at 9:05 this morning. There were about 30 people already there. I completed my business by 9:40 and the person waiting on me was great! This is a very effective location!"
Geary Smith - December, 2019
"i had a phone appointment for benefits. they filled in all my information and said it would take 6 weeks for me to see the payment. the payment didn't happen and didn't happen. there was a death in the family and i couldn't deal with it til now. that was september and i still haven't seen anything. spent day on phone today. they sent me back to that office with whom i had had the phone interview. they had the paperwork there. it had not been reviewed. i don't know what that means except that it has been sitting there for 4 months or more unreviewed and going nowhere. i could barely hear the woman at this office. she said something about emailing somebody and that i would be called by somebody when it had been sent to the payment center. i hope i get that call. i have no idea whether i really will. someone told me to call my congressman to get something done about it. i will wait a short bit but i guess i will contact a congressman next. crazy."
Julie Bozarth - January, 2020
"I didnâ€™t plan on writing a review of the SSA today but I have to say, I arrived early and the staff moved folks through very efficiently. \n\nMs. Scarborough helped me with a name change and was easily the most pleasant government employee Iâ€™ve ever met! \n\nWhatever youâ€™re doing to keep her happy (and the security woman who was also doing great) keep it up!"
Veronica Arder - June, 2019
"They were a lot more polite here than other SS offices I've been to. "
George J - May, 2016