"I guess naive me didn't expect it to be busy 10am on a Friday day, but it was. Super simple, walk in, check in, get a ticket, and wait. We waited 51 minutes for our turn, and it only took about 3 minutes to actually help us. The security guard on duty was nice and friendly, as well as the lady that helped us. I guess if I need to come back, I'd go back to this location. Thank you!"
Britt M - December, 2019
"I arrived at the Aurora Social Security office at 9:05 this morning. There were about 30 people already there. I completed my business by 9:40 and the person waiting on me was great! This is a very effective location!"
Geary Smith - December, 2019
"i had a phone appointment for benefits. they filled in all my information and said it would take 6 weeks for me to see the payment. the payment didn't happen and didn't happen. there was a death in the family and i couldn't deal with it til now. that was september and i still haven't seen anything. spent day on phone today. they sent me back to that office with whom i had had the phone interview. they had the paperwork there. it had not been reviewed. i don't know what that means except that it has been sitting there for 4 months or more unreviewed and going nowhere. i could barely hear the woman at this office. she said something about emailing somebody and that i would be called by somebody when it had been sent to the payment center. i hope i get that call. i have no idea whether i really will. someone told me to call my congressman to get something done about it. i will wait a short bit but i guess i will contact a congressman next. crazy."
Julie Bozarth - January, 2020
"I didn’t plan on writing a review of the SSA today but I have to say, I arrived early and the staff moved folks through very efficiently. \n\nMs. Scarborough helped me with a name change and was easily the most pleasant government employee I’ve ever met! \n\nWhatever you’re doing to keep her happy (and the security woman who was also doing great) keep it up!"
Veronica Arder - June, 2019
"They were a lot more polite here than other SS offices I've been to. "
George J - May, 2016
