"Very well run federal agency Workers really concerned about your concerns even the security guard is very helpful very clean location"
Charles Palmisano - February, 2020
"I have spoken with three different people from that facility and every single person has been professional, friendly and courteous. I have never in my life experienced such satisfaction from a government agency pertaining to their excellent customer service. I would absolutely recommend this facility to everyone that I know."
Gia Olin - July, 2019
"They were very polite and helpful then other government offices were."
Andrea Byas - July, 2019
"On Wednesday, April 3, 2019, after I been waiting for one hour to see unprofessional and not competent social security clerks from Window B and C, I met with huge bureaucracy, because when I asked them to fix misspelling in my first name that was made by SSA, they told me to bring my citizen certificate as a prove of my name, while I brought 3 pieces of state ID and Passport which is more than enough to change your name. According to the SSA site, to change your name you should provide passport and one piece of ID. I told them that Passport made only on basic documents such as citizen or birth certificates, but they still request for certificate. Thus, my question is! How long this country will keep such bureaucratic employees on important government places??? Thank you for wasting people time!!!"
Alexandr Karabut - April, 2019
"This office is the friendliest, most efficient government office Iâ€™ve ever encountered. Every employee, from security guard to supervisor are patient and courteous. \n\nIâ€™m helping both my elderly mom and brother at this point of life and never has this office given me the run-around, even when things have been a bit confusing and frustrating. Itâ€™s refreshing to see good customer service still being given. Thank you."
Toma R - September, 2018