"I am use to being in the social security office for hours on end but today I went in and came right out 20-25 mins late. I was grateful for Mr.Williams who was very understanding, kind and patient with me. Being 8 months pregnant, Iâ€™m often pressure to hurry up and move faster. However, I was so very glad that he didnâ€™t rush me, force me to hurry or make me feel bad about my speed and comprehension. I am grateful for that Chicago heights location."
Handy Mandy - March, 2020
"Going into any government office is not my idea of a good time. But I was especially dreading this place because of the previous reviews. I needed a new social security card after getting married. I didn't have to wait more than an hour and had the pleasure of working with Mr. Washington. He was professional, pleasant and obviously very competent at his job. I appreciate the stellar service!"
Cheri DeNi - January, 2020
"Very professional & organized 1st come 1st served basis waiting since area is highly populated I assume serving a dense population of recipients. Thank you for taking good care of my needs as a payee. Keep up the good work seems some of us always just want to complain, tear down others& play the role of the victim constantly????"
Walter smith III - February, 2020
"I received excellent service. I didn't mind the wait. Because its for me. The service that was rendered was very informative. I was applying for my social security benefits. The customer service rep. Had patience and was open to my question and concerns. People should realize that we live in a large Metropolitan City. And the office has to service over a hundred people a day. Being angry don't make the Wait shorter or pleasant for you."
Regina Hibbitt - November, 2019
"I went to this location to do a name change and I was out in 15 mins. The person that helped me was Deven Williams. He was one of the most polite and professional people Iâ€™ve worked with at the SSA office. Good job Mr Williams."
Tracey Oates - September, 2019