Social Security Offices in Belleville, Illinois

Social Security Offices in Belleville, Illinois

There are 1 social security offices located in Belleville. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Belleville

Social Security Office Address

This office is located at 1670 Lebanon Ave, lake christine center, Belleville, IL - 62221

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed
"The security guard is RUDE. He needs to work on his interpersonal skills. You can be firm and hold a position of authority without being rude. He talked terribly to an elderly man that just simply didn't understand what he was saying. As a law abiding, tax paying citizen you should be able to go into a government building without feeling like you're a criminal about to be incarcerated. For the record I just got married and needed to change my name. Not a good experience. I wish I would have just taken my chances and mailed my documents in. The lady that actually took care of me was nice, but by the time I got to her (90 mins later) I was already in a terrible mood."
Erin Newton - November, 2019
"Let me start by saying this review is about certain people working at this social security office and not for the office as a whole. \n\nI was there today to get a new social security card. The woman working at Counter A at around 1:00 - 2:00 PM called my number (S106) was extremely unhelpful and rude. She kept telling me that I didn't have the right paperwork, when I asked her what I needed to bring for next time she refused to explain, instead she kept interrupting me with 'Did. You. Not. Hear. What. I. Just. Said?' \n\nShe also told me that my Green Card which was issued by the Department of Homeland Security was an invalid form of proof and on top of this she didn't even try to run my information in their system. She said it would be denied no matter what and sent me away. \n\nI came back 5 minutes later with my father in law and we got another ticket because I felt that what happened wasn't right, considering that I had been there prior to today and they gave me a list of what to bring. The security officer made a remark when he saw me, he said, 'So... you're back even though they already told you they couldn't help you?' which I thought was completely unnecessary. \n\nAnyway, this time we were called by a man at Counter B (my number was S113) and he was really helpful and polite. He actually ran my information in the system and it was APPROVED, there were no issues whatsoever. \n\nAs it turns out I had the right documents and nothing special had to be done for me to get a replacement card. \n\nI'm thankful that the office employs people like him but the woman at Counter A didn't seem like she cared about people's experiences or their needs. She treated me very poorly and turned me away even though I had the correct paperwork.\n\nMy issue was resolved in the end but if I hadn't come back a second time and got help from a different person, it wouldn't have been."
Isariya Bishop - August, 2019
"This office have some of the rudeness individuals I have ever encountered. The security guard is also rude as ever. I witness him tell a very elderly lady that he needed to search her person and it was obvious that she was hard of hearing. After he was finally able to get her attention he said to her “ How many times do I have to say it.\nMost of these people should be fired because it’s apparent they do not like working with the public. \nI called to speak with a supervisor to make them aware of this behavior and never received a call back. I guess this sort of behavior is acceptable there ???"
Rosa Rice - June, 2019
"I received a call from an agent at this location about my claim and she was VERY condescending. She got frustrated and snippy when I asked the simplest question and kept talking over me. She called me on July 25th, at 4:10pm. I didn’t appreciate her policing me, a grown person, about cursing on my phone, that I paid for. I didn’t even curse at her, specifically. She was NOT helpful and I was more confused about the claim process than I was when the conversation started."
Amia Bruce - July, 2019
"They lazy they don’t care and I sent out for my replacement card 3 weeks ago and still haven’t gotten it"
kailey Holt - January, 2020

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.