Social Security Offices in Honolulu, Hawaii

Social Security Offices in Honolulu, Hawaii

There are 1 social security offices located in Honolulu. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Honolulu

Social Security Office Address

This office is located at 300 Ala Moana Blvd, rm 1-114 fed bldg, Honolulu, HI - 96850

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.

Monday

Open from 8:30am to 3:30pm. Most crowded at 10am and least crowded at 4pm

Tuesday

Open from 8:30am to 3:30pm. Most crowded at 11am and least crowded at 4pm

Wednesday

Open from 8:30am to 11:30am. Most crowded at 11am and least crowded at 9am

Thursday

Open from 8:30am to 3:30pm. Most crowded at 11am and least crowded at 4pm

Friday

Open from 8:30am to 3:30pm. Most crowded at 11am and least crowded at 9am

Saturday

Closed

Sunday

Closed
"Rude rude rude security guard the bug Guy supposed to be helping people in line. 'He's not here to answer questions he's here to keep the line moving'. No public parking, no handicapped accessible parking. Where there is parking on street it's only for two hours and it's 3$/hour. Then where you can park you have to walk half a mile to the front door. Very poor set up. What happened to federal laws protecting and helping our disabled. Never in my life. By far worse experience of my life especially after dealing with department of health and human services Hawaii. Shame shame. No compassion what so ever. Sitting in the lobby waiting for my number being called the big security guy yells directions to a blind man across the room on directions to an empty seat. Absolutely disgusting!"
Kayla Davis - October, 2019
"I've had no problem going there in person, but then I know where to park which is across the street in the Parking Garage used for the Courthouse and Federal Building. My problem was trying to report people calling me and saying they were from the SSA and they clearly were not, I was given another number to call to report when I dialed the SSA but the second number I was given was in Spanish, SPANISH, not hawaiian or english but in Spanish. I am so sick and tired of computers trying to do the job of a HUMAN, stop being so cheap and HIRE a person."
Michele AmisonFellezs - December, 2019
"Dan at Window 5 is 5 stars. Dan's Supervisor Eric was there to listen and help as well. If not for Dan, who knows how many more times I would need to be in communication with SSA. Instead of making an appointment, just go straight to SSA. They can give you the correct information. After speaking with Dan, he provided me with the specific information I needed to get a SS card.... When I returned the next day, he recognized me so he had the clerk at Window 6 send me to him. Thank you Dan for your thoroughness to help me get it right!"
Candace Yap - May, 2019
"Make sure to plan your ENTIRE day around this visit, unless you know one of the workers here to have you serviced quickly than usual. This place is pathetic, only 5 Windows for the entire island of Oahu. Back at my other place in TN we had 10+ social security service Windows and that city only has 200,000+ people. Lucky I live Hawaii, hahaha!"
Mr Del - July, 2019
"Be prepared for a long wait. Have all your documents, forms & IDs ready."
Paul Smith - October, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.