"Rude rude rude security guard the bug Guy supposed to be helping people in line. 'He's not here to answer questions he's here to keep the line moving'. No public parking, no handicapped accessible parking. Where there is parking on street it's only for two hours and it's 3$/hour. Then where you can park you have to walk half a mile to the front door. Very poor set up. What happened to federal laws protecting and helping our disabled. Never in my life. By far worse experience of my life especially after dealing with department of health and human services Hawaii. Shame shame. No compassion what so ever. Sitting in the lobby waiting for my number being called the big security guy yells directions to a blind man across the room on directions to an empty seat. Absolutely disgusting!"
Kayla Davis - October, 2019
"I've had no problem going there in person, but then I know where to park which is across the street in the Parking Garage used for the Courthouse and Federal Building. My problem was trying to report people calling me and saying they were from the SSA and they clearly were not, I was given another number to call to report when I dialed the SSA but the second number I was given was in Spanish, SPANISH, not hawaiian or english but in Spanish. I am so sick and tired of computers trying to do the job of a HUMAN, stop being so cheap and HIRE a person."
Michele AmisonFellezs - December, 2019
"Dan at Window 5 is 5 stars. Dan's Supervisor Eric was there to listen and help as well. If not for Dan, who knows how many more times I would need to be in communication with SSA. Instead of making an appointment, just go straight to SSA. They can give you the correct information. After speaking with Dan, he provided me with the specific information I needed to get a SS card.... When I returned the next day, he recognized me so he had the clerk at Window 6 send me to him. Thank you Dan for your thoroughness to help me get it right!"
Candace Yap - May, 2019
"Make sure to plan your ENTIRE day around this visit, unless you know one of the workers here to have you serviced quickly than usual. This place is pathetic, only 5 Windows for the entire island of Oahu. Back at my other place in TN we had 10+ social security service Windows and that city only has 200,000+ people. Lucky I live Hawaii, hahaha!"
Mr Del - July, 2019
"Be prepared for a long wait. Have all your documents, forms & IDs ready."
Paul Smith - October, 2019