"Had an appointment to sign up for social security and Medicare. Valerie was the one that waited on us. She was very knowledgeable, friendly and made the process very easy. Thought it would take quite awhile but we were in and out within 45 minutes. My compliments on her help. Thx"
Bill McClure - May, 2019
"UPDATE: Someone called me from the Social Security office (I assume it was a manager) and made sure that someone knowledgeable called me within three days of his call. I was able to talk to Valerie, who walked me through everything I needed to know, and now I feel I finally have correct answers. I appreciate that they read the reviews and work to make things right.\n\nHad an appointment on Thursday, August 23 at 11 am. Took a day off work to be able to have this appointment. First of all, I arrived early and checked in at the kiosk. 11 came and went and when I finally got called back, was told that if you check in more than 15 minutes early, the machine does not recognize that you have an appointment! Nice! Does anyone think to make that known? A sign perhaps??? \n\nSecondly, I had to wait once again to meet with the person who had me as her 11 AM appointment as she had taken someone else thinking I wasn't there. When I FINALLY got to meet with her, she gave me totally wrong information, I came to find out. She was either totally incompetent or totally misinformed. Either way, I wasted my time and would have been better off just calling the S/S office and not wasting a precious vacation day to sit in a crowed room for hours, only to get misinformation."
Sherri Rys - October, 2018
"Kind, respectful, quick, treated with dignity, and they listened and took time to look at my documents and process my application for a replacement card for my son quickly without any trouble."
Sharlet Keilman - June, 2019
"The officer (guard) on duty made this visit the best visit to this office I've ever had. Every employee seemed to be having a good day, smiling, and polite. The gentleman who helped me was knowledgeable, courteous, and efficient."
Debra Waters - November, 2018
"Stopped by to check on when to start my social security and ask a couple of questions. The staff was not only friendly and helpful but signed me up too. I was in and out in less than 45 minutes."
Tom Mclemore - October, 2019