"I have made multiple visits to this office - and have always received outstanding, professional service."
J Martin Alexander - March, 2020
"Mr. Baxter insinuated that I had lied to him about not getting a letter. His computer eventually showed him my old address like I had said. He never apologized. The security guard let a woman come back after being gone for over 2 hrs. She was able to use her same number. And she didnt even have to wait like the rest of us. He told her in front of God and everybody that she would be called next, he'd make sure of it. Well I asked the security guard if I could run to my car real quick and grab my wallet because I had been rushing that morning. He said yeah that would be fine. Came back in 2 minutes later. Literally 2 minutes they had called my number and he told me that I would have to get another ticket and wait all over again. After a lady got to leave for over 2 hrs and use her same ticket with no wait time. So I had to come back a different day. I was told by Mr. Baxter that he was giving all my proofs to Mrs. Shelton. He came back and wanted to know a good contact number and time that she could call me that day. I told her anytime and she never called. That was a week ago. The 2 weeks before I have called this woman and left a message every single day on her extension. My son has been without insurance this entire month. And I am over it. These people are rude and dont care. I have 5 kids total and I dont have a babysitter so I cant just keep going up there."
Amber Anderson - June, 2019
"Took my mother there for a replacement card. Staffs were all very nice and helpful to our needs. Our wait was no more than 10 minutes. The person that was helping us was very kind. Thank you sir forgive me for not remembering your name."
Renee Liggett - December, 2018
"went in to get a replacement social security card for my grandson. Waited 17 minutes and after a 50 minute drive to get there was told that I did not have proper documentation. Had an official birth certificate that I had just obtained from Coweta Probate court as well as a very recent court order naming me as the legal guardian/custodian. They refused both of the documents and said that I needed immunization records. I asked them if I could have doctor's office fax immunization records and they even refused to accept that solution. These people are typical government workers and only exist to make their customers lives even more complicated and stressful."
ikemags325 . - February, 2019
"I wanted to say thank you to Miss Beatels she was so helpful. Being new to the social security administration i had a bunch of questions and concerns. She was so professional and answered them all. She always returned my phone calls. So thank you again. You made a process of my life that honestly intimidated me a pleasant experience..."
Jeff Lumia - January, 2019