"Twice I have visited this local office and I received extraordinary customer service.. Mr Mack went above and beyond to assist me with the issue I was having and he even went further by hunting for my documentation and help me acquire the correct document all while I sat across from him having a breakdown! Great service, great patience, great source of encouragement and information. I felt like I was more than the number I pulled when I walked in!"
Latanya Gates - December, 2019
"Very limited parking, DO NOT PARK ANYWHERE but Social security parking area they are booting and towing cars, absolutely no parking in the Mall, Bank, shopping area, you have been warned. Adhere to the signs. No I haven't been booted or towed, just want everyone to be aware. The security guard however was not very pleasant more like a bully mentality but other than that fast people there."
Stacey Akinlosotu - August, 2018
"Agent asked me why I was looking at her. I asked her well where am I supposed to look since I am asking you for information...her response was â€œion know - just go sit in the lobby somewhere. I asked if there was a supervisor -â€œyeah but we canâ€™t getâ€™em"
Michelle Lee - November, 2019
"The office is crowded this morning. But everyone is quiet ? and patiently waiting their turn. There is a security guard at the front that gives directions as soon as you enter the building. They have an information board and someone over a loud speaker letting everyone know when their appt. is next. Everything is running in an orderly fashion and the office is nice neat and clean. We have a long wait but it is pleasant."
Elon Bomani - December, 2018
"The parking lot is extremely small and not sufficient for the volume of people that come here seeking service. Even though they post signs not to park in surrounding lots, they give no other options nor accommodate their customers regarding optional parking. Once customers are parked in the surrounding lots and walk in, their cars are immediately booted. This is a very unscrupulous and predatory practice on people who are disabled and barely scraping by financially. The booting company operating at this location sight ought to be ashamed and this social security facility needs to lease out more parking space, as it is not logical to expect hundreds of customers to fit into a parking lot with 40 spaces at the most. If you do manage to get inside though, the staff is very efficient and helpful."
Dee Dee - August, 2019