"I went on January 29 and helped by Cassie. Today I was helped by Ms Carmack (spelling). I was there on my parents behalf. I get there a bit after opening and sign in. It does not take long. Everyone is friendly from the security guards when you walk in along with everyone else. These 2 ladies were especially kind and helpful. I was dreading going but what a blessing they were."
April Costa - March, 2020
"The incompetence at this location is staggering. The lack of attention paid to details on paperwork is also very alarming considering the sensitive information they handle. There is a very neurotic middle aged African American man seated at window G who seems unstable. He mutters to himself while half-heartedly offering limited assistance. His eyes are void of any human emotions and I am curious as to how he passed the interview to obtain his position. â€œHuman errorâ€ is their code word for â€œpoor work ethicâ€. Perhaps a bit more diversity and more attention paid to skill set and human interaction skills would do this location some good."
Ms.Intentional . - May, 2018
"You have to take a number, and wait for a long time and then the guy gets a whole group of people information and goes in the back. Now you have to wait until he gets everyoneâ€™s stuff in the group. What is the point of taking the number and waiting an hour if I now have to wait until you get everyone in the group done. Not cool\nat all. \nPoor customer service. Not fair to have to wait for others when Iâ€™ve been waiting patiently. You need to revise your work program. Because Itâ€™s not working."
bee btln - February, 2020
"I went to this office last week to seek solution for a comp;icated issue and was assisted by a competent and courteous young man by the name of Gregory. He was knowledgeable, efficient, empathetic and not stuffy at all. I left reassured that my problem was solved."
Rosa Jarchav - January, 2020
"My benefits stopped unexpectedly and I came to the office twice. Both times The amazing man who helped me was definitely a God send and he fixed everything. First time visiting this office and I was blown away by their kindness. Thank you Mr. Willis and God bless you\n\nSincerely, \nAshley"
Ashley Thornton - October, 2019