"Went on a Wednesday and money was direct deposited that Friday. Ms. Roye was so helpful and great communication before I had appointment with her. Thanks so much for your help and great customer service.\n\nGary Dyal and Mary Dyal"
Mary Dyal - January, 2020
"Extremly rude every time I go in. It takes all day to be called, then half of a day to get answers from questions I have. They look down on people with disabilities then act as if they are better than I am.\n Every time I go in there, counselors are walking around, talking with co worker's instead of dealing with citizens who are there trying to conduct buisness which takes forever. Does not answer phone calls and counselors working or assigned to a persons case. Does not return phone calls when messages are left on answering machines. \nI've yet to get a good counselor that doesn't cop an attitude with me as I'm trying to either explain something or ask questions. They act like I'm interrupting their day and that it's to much trouble to do their job in a professional manor. They also like to hurry people through so they have time to converse with co workers as well or take their breaks etc.\n I hate going there and Dred having to go Every time I get a letter from Social Security and have questions about the letters I get.\n By the time I leave the facility, I'm so stressed out I can't wait to get home and get away from these people.\n They certainly don't care about anyone else's time, feelings or issues concerning Social Security disability.\n There needs to be some house cleaning in this facility to bring in component people to work at this facility."
Debby Richardson - December, 2019
"Dealing with any government agency can be stressful. Especially when they make mistakes on your claim. However when you come across a frontline professional that is eager to do the due diligence and have outstanding customer service abilities, you feel as God has a ram in the bush. Mr. S.Sikes is a true asset to the Social Security Administration and to the residents of Newton County. I don't know what the outcome will be but Mr. Sikes made a very trying process better for sure."
Kalimist Wince - November, 2019
"Yes You Do Have To Wait Until Your Ticket Number Is Called Out. Mr. Sikes Is A Wonderful Guy Who Helped Me On My SSI Check. Mrs Burress Is Really Nice. Some People Can Be Helpful And Some Can Be Rude."
Lauren G. - October, 2019
"The employees were very helpful. Kind too. If you are little old little confused little loud. Don't worry bout it. They got ya"
Steven Walden - September, 2019