"Was in and out in a timely manner. my interviewer Mr Britt was very thorough and explained in detail what was happening during the process and what would happen after the process of filing for benefits. if you need help applying for benefits and need some one there that is caring and understand and will take time with you ask for mr Britt. the SSA office was awesome. \n.thank y'all Soo much"
gina jones - July, 2019
"I went there without appointment. Like any other gov office I had 2 wait. When was my time the two ladies who took care of me were very friendly and professional. And I got everything set up for my 1st payment. ??"
Ladi HernÃ¡ndez - September, 2019
"I have had trouble with this office from the time my child was approved in March until now every time I go into the office Iâ€™m getting incorrect info had a supervisor call e today after business hours when I LITTERALY waited a hour at the office to open up and be see for the guy to tell me my issue would be handled which led to call after hours so tomorrow will be my third time going in office in one week asked supervisor to speak with someone ahead of her and she pretty much refused but I will most definitely ask for a head person tomorrow in the calmest way possible because I am very irritated with the business they give out."
Shontevia Weaver - August, 2019
"My experience was rough, stressful but more important. Understandable!!"
Siretha Dobbs - August, 2019
"I spent over 4 hours sitting in the Columbus, GA SS office to apply for retirement benefits. When I checked in @ 8:55 am, the automated device ask if you're hearing impaired. I checked 'yes.' I wear hearing aids in both ears and have difficulty hearing in quiet environments, much less a busy, noisy office. Some numbers are posted on a screen in front of the room. I watched it for over three hours and my number never appeared. Finally, I approached a window and was told 'we called your number at 12:20.' That would have been about a 3 1/2 hour wait. I was told to take another number and wait, which I did. I sat there some more and finally went to a window and begged the lady to help me as I had to be at work at 1:30. Thankfully she helped me but was obviously put out. \n\nI was so disappointed at the lack of concern and failure to accommodate my disability (why didn't they just post it so I could see it?) that I wrote the ADA and copied the SS office in Columbus. I've NEVER HEARD A WORD FROM THE COLUMBUS OFFICE AND THIS WAS OVER THREE MONTHS AGO.\n\nThe ADA responded and pretty much said, 'there wasn't anything they could do about.' Our tax dollars at work."
Cathy Nail - October, 2018