"It's a shame I have to give 1 star because they don't deserve any !!! I recently visited the office where they wouldn't give me a straight answer !!! I asked to talk to a certain person and they would not let me !!! I asked to make an appointment, the answer was no !!! My voice is wicked loud !!! The next day I went back to file more paperwork, they called the cops on me and I got a no trespassing paper on me. IS THIS HOW THEY TREAT ALL THE DISABLED VETS !!!"
JOE KARAM - September, 2019
"Social security office clientele is mainly older and or disabled persons. Yet they have no benches outside for them to wait. I am a younger person waiting in line for and elder family member. The lack of care for their clientele is heartbreaking. Started waiting in line at 8:02 and am second in line. They donâ€™t open until 9:00!!! No access to bathrooms to all the many people waiting in line. But no way would you want to leave your spot in line. There has to be a better way. And calling for an apt is not the way. We have a dire life situation and we could not get an apt until the end of June! That was not an option. Calling the 800 number was no help, told to go to local office. What a sad situation they leave citizens to get their help they need! Something needs to change. Younger generations need to be aware what they will be facing in their future. Change has to happen."
klearly kennie - April, 2018
"The only bad thing I can say is, the parking lot is way too small! The couple of times I did have to go, it was pretty good. Staff is friendly. The 'entertainment' there are the people sitting with their little 'check-in ticket' expecting the ## printed on it, as if they were in line at supermarket deli line!! \nMost people know that if you are in a 'government office, such this, you ARE gonna wait!\nI just silently sit there & play a game on my phone! Haha!\nTime flies when you don't sit & complain about your 'check-in ##'"
Christina Patterson - August, 2018
"I received 3 letters from Social Security in Richmond, California. They requested that I mail them information concerning my SS Benefits. I complied but it seems as though my paperwork was not received. The most recent letter read that they would be suspending my benefits! I called SS Vero Beach and spoke with Miss Cobo. What a wonderful, helpful agent. She has gone above and beyond to help me sort out this issue. Often times, government workers can be overworked and unhelpful. Miss Cobo is definitely not in that category! She is a gem. Thank you so much for your dedication and assistance. \nSDL"
Susan Laskey - September, 2018
"I had a great experience this afternoon. One of the keys was the time of day that I went. There were very few people there when I arrived so the wait time was only about 15 minutes. The woman who waited on me was both professional and knowledgeable. She had me in and out in 10 minutes."
KEN EAISE, SR - March, 2017