"Arrived at 9 and waited for my F number to be called. All F numbers were being called to window A taking about 5 minutes each. I had F155. They went all the way from F 145 to F154, then switched to other numbers, only to continue with F156 and 157! Not only did I get skipped, after that the lady left the window, returning later to continue with number F158! I informed about this skipping and was called soon after. So I waited 45 minutes after the last F number was called. Once at the window all went smoothe, taking only 3 minutes. Ms Ashley was fast and cooperative. The stars are for her only."
Liz Prine - January, 2020
"I never received my new card with a name change after marriage and had to come to the office 3 times within a month period, merely for a name change. Was told I could use the receipt of my name change to change at other facilities to change my name...not one place have let me use that. No one is helpful there. So now I'm supposed to worry about my card out there somewhere since they said it got mailed out but I never received it. I hope I get my 'replacement' card and I don't ever have to go back into this office. Also a two hour wait for a replacement card??? There has to be a better system. I waited over 2 hours for a not even 5 minute process. Absolutely ridiculous."
Danna Lu - January, 2020
"Social Security is an in4mation site when you can get first-hand knowledge about your Social Security. Most times you are in and out within maybe an hour, nowadays it seems you wait about 2 hours because they're so busy, but hey it's your money or it's your life in their hands so you better buckle up and bring something to be entertain while you wait! For real tho"
Latifa Ayyubi - October, 2018
"Yes I went in three years ago. I got there about 12 noon and when they were closing the doors for the last call I got in..Several people had given up and left, so I moved up.. It was like winning the lotto when they called my number, the security guards wanted to go home and were locking some doors and turning off lights. Just my luck I made it!!! After nearly five hours!!"
Jag Mag - March, 2020
"Perfect service. We made an appointment in advance - 5 or 6 weeks ahead. It took about 40 minutes of waiting on the line but it was worth it.\nThe clerk Mike took us in time. He was very professional, accurate, knowledgeable. He answered all our questions, gave perfect answers, and we were done with all our problems within minutes. Great job. Thank ypu."
Serge Bayden - September, 2019