Social Security Offices in Pensacola, Florida

Social Security Offices in Pensacola, Florida

There are 1 social security offices located in Pensacola. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Pensacola

Social Security Office Address

This office is located at 411 W Garden Street, Pensacola, FL - 32502

Social Security Office Pictures

Social Security Office Phone Number

(877) 505-4550

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 12pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 1am and least crowded at 1am


Open from 9am to 4pm. Most crowded at 1am and least crowded at 1am


Open from 9am to 4pm. Most crowded at 1am and least crowded at 1am


Open from 9am to 4pm. Most crowded at 1am and least crowded at 1am




"Friend called to make an appointment as informed by borderline angry security guard at the office. Was told by returning office visitors, he treats anyone as a problem just by them coming to the office. Thanks SSI for hiring this kind of greeters to start the +- 3 hours wait. After waiting 20 minutes to talk to someone about an appointment, was told it was a walk in matter. So much for the system of making a phone appointment"
Rita Potter - February, 2020
"The Official U.S. Social Security Administration "
Sergio Sharpe - November, 2016
"Have been getting the 'run around' from this office since July 2019 regarding my daughter's back pay, which was approved in June of 2019. We are in dire need. I've recorded said Mr. Brinker (that many complain about), and have uploaded that audio (private) to YouTube. The link will be posted in the end of this review for all to hear. I will continue to call, stop in to the local office, and speak to my daughter's attorney until her back pay is received. These are government officials which work for us! In the previous phone call (I did not press record in time), Mr. Brinker stated that they did not have enough workers. My advice? Stop hiring friends and family, and start hiring competent people that WILL work. He stated they were 'backed up' or 'back logged'. For 6 whole months? Many times when I have asked for a supervisor, I have been told one was not available or one was not on site. For those who are posting that they've gotten their back pay with no issues, same day, is lying here on Google Reviews. I'm pretty sure most of the positive reviews are local Pensacola Florida SSA employees. I have been frustrated to the point of crying in this local office and the 'explanations' that some give are straight up lies. I have called the 800 line to the main (not local) SSA office and told them exactly what they have told me in previous visits. At one point, a representative from this local office told me they 'do not do anything for people in dire need or hardship'. I am not even kidding. That is a lie. Please enjoy the audio of my recorded phone call between myself and Mr. Brinker. Remember this is a government official. WE PAY THEIR WAGES AS TAX PAYERS! Link:"
Anna Soto - December, 2019
"I telephoned the Social Security office in Pensacola and was immediately handled with expertise by a knowledgeable representative. He answered my questions about survivor benefits for a non u.s. citizen and other related questions. His professionalism and courtesy is very much appreciated."
Sharon Cooke - August, 2019
"SS office has a very orderly system and I would suggest arriving at 8:30 because they open the doors at 9:00am and close at 3:00"
Cathy ODonnell - February, 2020

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.