"Very crowded inside, there are ppl standing against the wall waiting. Parking lot is difficult because of a high wall on two sides makes more crowded. But the ppl are really nice and they seem to want to help you."
Eldridge Smith - December, 2018
"Having read so many negative reviews, I prepared myself for a no-fun visit to the Ocala Social Security office. \nI was there at 8:10am on a chilly Thursday morning with seven people in front of me. By the time the office opened at 8:45 to check in, there were about 20 people there. \nThe security guard was very friendly.The office was clean, and laid out well. The big problem there is that there is only one kiosk to sign in at, which slowed things down considerably. \nThey started calling people back at 9am, and my issue was taken care of by a very kind and efficient representative named Shawna. She answered my questions and patiently provided explanations when I didnâ€™t understand. I walked out of the office at 9:35am. A dreaded visit turned out to be a very pleasant experience."
Anne Black - February, 2020
"I was there in December infield out To have my disability transfer in now it's in March and it still not done It's bad enough Trying to live on a fixed income But living on a fixed income is better then trying to live without no income As I have been Ever since December I've lost my car And now am I not verge of losing my home My lights have been shut off Because I don't have the money to pay Every time I go there they tell me next week it will be done"
Chad Mckane s.r - March, 2020
"What a joke! I just want accurate information about my son's social security, its December 10, still haven't received the payment. I was just told another 10 business days! You all should be ashamed of yourselves. One would think supervisors would monitor the representatives to assure that they are giving correct information. It's a nightmare! I'm grateful that I'm not desperate for money but that's not the point! Fed up"
Denise Schultz - December, 2019
"People working here are mostly good professionals. Many windows are unattended though .... and some employes are determined to p*ss off and annoy people by making long private conversations, reading magazines, keep calling back old, expired numbers that are long gone, disregard ticket orders, etc. Security guards definitely need to improve people's skills. If they are not allowed to give out information then an information desk would be a good idea."
i pm - November, 2017