"This office never disappoints as the staff is always courteous, knowledgeable and professional. I recently had the pleasure of working with Ms. Shorter here and she made what has been a horrific experience concerning my benefits turn into a miracle in the final hour. So grateful. ??"
P Pebbles - February, 2020
"You get no where with anyone..months of calling and waiting and the same thing ....no one know anything but if they need something from you they give 10 days or so to get it to them .."
Russell Reams - January, 2020
"Great place ... Professional staff and security is by the book. He follows the Law to the letter regarding rules and regulations of government facilities and the safety of the staff and public. Zero tolerance on disruptive behavior and maintains crowd control. Thank goodness they have video and audio when an incident occurs inside or outside of that facility because most people would lie and make false accusations of this Officer when hes is doing and conducting his job."
Jose Rivera - February, 2019
"I indicated at the kiosk that I am hard of hearing. There was NO indication my number was called except by speaker. I could hear that the speaker was activated but I could not discern what number was called. Why ask if the person is deaf if they aren't going to signal that person somehow. There's a nice monitor, paid for by the people; USE IT. I waited two hours before asking for help. They had called me an hour before. She said they would put me back in line but I STILL couldn't hear. The security guard had to tell me. I can't be the only deaf person in DeLand!!"
Jacquelyn Goad - March, 2019
"Had to go in to change my social secuirty card twice, they forgot to change my name the 1st time, I have since not recieved it and it's been almost 2 months since, I have called in and constantly get put on a long hold just to be transferred and put on hold. Customer service on the phone is terrible In addition after the person 'solved' the issue I was never given a follow up with anyone and never recieved my card. When I called again just now I was told to speak to the manager of the social security off which I already had. Nobody wants to help me solve this issue."
JESSICA LAWRENCE - June, 2019
