"they cancel my check because of my name, They pay the doc to check the names going in, and it happened that a person got incarcerated had my same name. so with out checking the photo or ss# or dob. they assumed it was me, so they wanted to charge me 3,000.00 and cancel my check. which threw my account in overdraft. now i have to wait to they feel like to fix this matter. only because of the same name. They pay the virginia doc for this to screw their own people?"
Harry Rivera - January, 2020
"very disappointing and incompetent. I went to the office a month ago just to update my status and the clerk who handled my case joined my first name to my middle name and also that of my daughter's. I have no legal document showing my name in that fashion, yet I have to be the one running up and down taking time from work to fix a mistake the office made. Then the clerk I spoke with today had the nerve to be arguing with me. Very poor service. The state/government pays you from our tax fund to provide a service the least you can do is be courteous and provide the service. I am extremely disappointed!"
Nattie Freeze - October, 2019
"The guard was very helpful and very funny really nice guy"
Walter driver - June, 2019
"I've never had a bad experience there. Wait time is not bad either."
Darlene Williams - November, 2018
"Very nice experience. From security officer to the counter officer, everyone was very nice. Short, logical wait time."
K Kaman - September, 2018