"The staff were all very friendly and helpful. The website says you need multiple forms of ID and they only needed one, which was nice. My waiting time was probably around 30 minutes, but once I got to the window I was out the door within just a couple of minutes. The young man who assisted me was happy, pleasant, and informative. He even let me know that Iâ€™d need to wait a full 24 hours to go to the DMV to update my name on my license!"
Kyanne Lawrence - July, 2019
"I've been here over 5 times trying to get a replacement card for my son. Every time even with all the documents in hand I've been treated poorly or given the run around. Its ridiculous how they have people with little to no knowledge, and lack of respect working there."
Marilyn Gutie - January, 2020
"Took way longer than planned and I was given incorrect information. If you're bringing a marriage license to change your name, make sure you wait at least 24 hours before going to the DMV to get an updated license after changing your SS. Clerk's office told me you have to wait 24 hours, SS office said no go right away, went to the DMV and was told 'I wish they wouldn't keep giving people the wrong information'...you do need to wait because the SS office updates info at the end of each day and there is a lag before DMV can access it. Tried to call to tell them they gave wrong info so it doesn't happen to the next person and it was downright impossible to get a human on the phone."
Cassandra Lenton - July, 2019
"wish i could give zero stars! i just waited on the phone for 45 minutes for it to ring a few times and it say to call back again later due to the agents being busy! this is BS, do yourself a favor DO NOT CALL or you'll just waste you're time."
Maddy Soto - February, 2019
"After reading some reviews I was hesitant of going in, but my experience went great. I am a DACA recipient so I was nervous and didn't know if I had all the paperwork needed to get a replacement card so I took everything I might've needed. I walked in at 11:08am and was out by 11:20am! 12 minutes! Turns out all I needed was my work authorization card and license. Best experience ever and staff I worked with was friendly."
Sheila Hernandez - March, 2019