"I went in the middle of the day. Well okay it was a bit later (also went to the food stamp office that day ?â˜ºï¸) but 3-3:15ish isn't as bad as it could have been, right....? LOL ?? jk. Moving on, so, at the kiosk right inside the door (1of2) gives a list of possible needs for appointments. Type in which one (I had to replace my lost social security card) I believe my number was about 10-15 numbers away. The clerk's went through the numbers super fast, my number was called within thirty minutes. I did get a bit confused about the windows location for a second but the fellow clientele was more than helpful in pointing out the right direction. Clerk helpful and professional, efficient. Good sense of humor. All I needed was my photo ID. Out with a receipt (no charge) and on my way in about ten minutes. Awesomeness."
Misty Butterfield - March, 2020
"Well parking was a nightmare and was really worried that 2 hr at a meter parking wouldn't be enough, I was surprised that it took less than an hour, even when I grabbed the incorrect ticket and had to start again. Both people I talked to were nice and super friendly and helpful. Didn't understand the form I was supposed to fill out for SS and was worried they would not be helpful but I was incorrect. The guy sat with me and read the form with me explaining every question in more detail. Yes the building is run down and not in a great part of the city but staff exceeded my expectations."
Rebecca Cook - January, 2020
"SSA is inept!\nI listened to 5 minutes of recorded messages, then asked to speak to a customer service person, only to be told...There are no representatives available...Good bye!\nOf course this was during their normal business hours."
Jim Zapapas - February, 2020
"Much like the DMV this place is always kind of a pain. Although I would say it's a bit better then the DMV and sometimes they go fast. Try to get here early. I've had to go here periodically over the past 8 years and only had 1 or 2 staff give me needless grief when getting required documents. They shouldn't hire people like that in this position. Regardless I'm glad places like this and the coalition exist and getting help with my disabilities because life would be tougher without it."
Brian S - January, 2020
"Good quick knowledge and fast serviice and friendly and reliable and up to do date"
Amanda Martinez - February, 2020